hold placement looks successful if no part is selected

Bug #1765466 reported by Diane Disbro
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Evergreen
Confirmed
Undecided
Unassigned

Bug Description

staff client 3.0.2 - clicking Submit to place a hold without choosing a part takes you to a screen that says
Place Hold
title
Continue Place another hold on this title

A hold has NOT been placed but that information is not shared anywhere on this page. This behavior is seen only in the staff client. The OPAC notifies the patron that a part must be selected. That notification needs to part of the staff client functionality.

Staff think they are placing holds when they aren't.

1. Search for Dexter: The Final Season. TCN 1910969
2. Click Place Hold.
3. Enter patron barcode number.
4. Click submit without choosing a part.

Tags: fixedinwebby
Revision history for this message
Michele Morgan (mmorgan) wrote :

I am also seeing this problem on a 3.0.7 system.

This is happening in the xul staff client only.

When an attempt is made to place a hold without selecting a part in the web catalog or web client, a balloon displays with the text "Please select one of these options".

In the web staff client, the balloon fades after displaying for a short time, not requiring acknowledgement.

In the web catalog, the balloon displays until there is mouse or keyboard activity, and leaves the part radio buttons with a red shadow.

Confirming, but adding a fixedinwebby tag.

tags: added: fixedinwebby
Changed in evergreen:
status: New → Confirmed
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