Lubuntu 18.04 32bit beta2 - installer crashes & dumps user to live session

Bug #1764397 reported by Ken T
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Lubuntu Next
Fix Released
Undecided
Unassigned

Bug Description

Downloaded beta 2, checked sha256sum, created bootable USB, installed on 2005-era Dell laptop with 1GB RAM.

Went thru installer with the following scenario, as I've done often before:
- no wifi
- manual install, creating new partition table (root, swap, and home partitions)

Went thru installer much of the way, until unexpectedly, I got a window reading "installer crashed". Apport collected various data, but because I was offline, showed a message showing "network problem - cannot connect to crash database".

At least the system dropped me to a usable live session, which I'm submitting this report from.

Thanks,
Ken.
**

Revision history for this message
Ken T (professorsnapper) wrote :

After installing python3-launchpadlib to enable apport to collect more data for this ticket, I got the following message in terminal:

"(apport-gtk:18330): dbind-WARNING **: 22:22:24.541: Error retrieving accessibility bus address: org.freedesktop.DBus.Error.ServiceUnknown: The name org.a11y.Bus was not provided by any .service files
The authorization page:
 (https://launchpad.net/+authorize-token?oauth_token=6xnjhM1SFcBg0764q8rl&allow_permission=DESKTOP_INTEGRATION)
should be opening in your browser. Use your browser to authorize
this program to access Launchpad on your behalf.
Waiting to hear from Launchpad about your decision...
Gtk-Message: 22:22:59.968: GtkDialog mapped without a transient parent. This is discouraged."

I enabled launchpad to access my computer via the browser, but got a message from apport to the effect that "no further data was collected".

Thanks,
Ken.
***

Revision history for this message
Ken T (professorsnapper) wrote :

It's also worth noting that daily builds of Lubuntu Bionic from a month ago installed fine on this same hardware, so a regression seems to have crept in since then.

Thanks,
Ken.
***

Revision history for this message
Simon Quigley (tsimonq2) wrote :

Please give the apport data, or we can not diagnose this problem.

Thanks.

Changed in lubuntu-next:
status: New → Incomplete
Revision history for this message
Ken T (professorsnapper) wrote :

I've replicated the problem, and can see the apport data, but because it appears partway thru the install process (and I'm offline when seeing it), the option to "send problem report to developers" doesn't work.

Unless there's an easier way, I'll take photos of the report onscreen & attach them to this ticket, when I get a chance in the next few days.

Thanks,
Ken.

Revision history for this message
Ken T (professorsnapper) wrote :

Replicated the same bug again, this time while connected to wifi during install, I was able to grab apport data. Has been automatically appended to Bug #1765903.

Thanks,
Ken.
***

Revision history for this message
Ken T (professorsnapper) wrote :

According to that other ticket, jibel wrote:
"Thanks for your report.

This has been fixed in Ubiquity 18.04.7. Please use latest lubuntu image."

So, consider this ticket closed / resolved.

Thanks,
Ken.
***

Ken T (professorsnapper)
Changed in lubuntu-next:
status: Incomplete → Fix Released
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