[Dell Inc. Latitude 7490] hibernate/resume failure

Bug #1763910 reported by Magesh Dhasayyan
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

hibernate/resume fails.

ProblemType: KernelOops
DistroRelease: Ubuntu 18.04
Package: linux-image-4.15.0-15-generic 4.15.0-15.16
ProcVersionSignature: Ubuntu 4.15.0-15.16-generic 4.15.15
Uname: Linux 4.15.0-15-generic x86_64
Annotation: This occurred during a previous hibernation, and prevented the system from resuming properly.
ApportVersion: 2.20.9-0ubuntu4
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: magesh 1408 F.... pulseaudio
Date: Sat Apr 14 11:39:23 2018
DuplicateSignature: hibernate/resume:Dell Inc. Latitude 7490:1.1.6
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: hibernate/resume
HibernationDevice: RESUME=UUID=abe89d53-af19-4c5f-bf86-d776bf4c138b
InstallationDate: Installed on 2018-04-01 (12 days ago)
InstallationMedia: Xubuntu 16.04.4 LTS "Xenial Xerus" - Release amd64 (20180228)
InterpreterPath: /usr/bin/python3.6
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 003: ID 0cf3:e007 Atheros Communications, Inc.
 Bus 001 Device 002: ID 0bda:5650 Realtek Semiconductor Corp.
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Dell Inc. Latitude 7490
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcEnviron:
 LANGUAGE=en_IN:en
 PATH=(custom, no user)
 LANG=en_IN
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-15-generic.efi.signed root=UUID=2b9a8cdd-82c5-420e-921a-145d7fd357dc ro quiet splash resume=/dev/sda3 vt.handoff=1
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
Python3Details: /usr/bin/python3.6, Python 3.6.5, python3-minimal, 3.6.5-2
PythonDetails: /usr/bin/python2.7, Python 2.7.14+, python-minimal, 2.7.14-4
RelatedPackageVersions:
 linux-restricted-modules-4.15.0-15-generic N/A
 linux-backports-modules-4.15.0-15-generic N/A
 linux-firmware 1.173
SourcePackage: linux
Title: [Dell Inc. Latitude 7490] hibernate/resume failure
UpgradeStatus: Upgraded to bionic on 2018-04-14 (0 days ago)
UserGroups:

dmi.bios.date: 11/10/2017
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.1.6
dmi.board.name: 0KP0FT
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.1.6:bd11/10/2017:svnDellInc.:pnLatitude7490:pvr:rvnDellInc.:rn0KP0FT:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: Latitude
dmi.product.name: Latitude 7490
dmi.sys.vendor: Dell Inc.

Revision history for this message
Magesh Dhasayyan (mag3sh) wrote :
tags: removed: need-duplicate-check
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Did this issue start happening after an update/upgrade? Was there a prior kernel version where you were not having this particular problem?

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.16 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.17-rc1/

Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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