[Dell Inc. Latitude E7240] hibernate/resume failure

Bug #1763633 reported by Cyton
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

resume from hibernate failed. (Works on Solus)

ProblemType: KernelOops
DistroRelease: Ubuntu 18.04
Package: linux-image-4.15.0-13-generic 4.15.0-13.14 [modified: boot/vmlinuz-4.15.0-13-generic]
ProcVersionSignature: Ubuntu 4.15.0-13.14-generic 4.15.10
Uname: Linux 4.15.0-13-generic x86_64
Annotation: This occurred during a previous hibernation, and prevented the system from resuming properly.
ApportVersion: 2.20.9-0ubuntu4
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: arun 1210 F.... pulseaudio
 /dev/snd/controlC1: arun 1210 F.... pulseaudio
Date: Fri Apr 13 10:03:23 2018
DuplicateSignature: hibernate/resume:Dell Inc. Latitude E7240:A25
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: hibernate/resume
HibernationDevice: RESUME=UUID=c1c658de-8e4d-431a-b1f9-56725cfb768c
InstallationDate: Installed on 2018-04-12 (0 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Alpha amd64 (20180412)
InterpreterPath: /usr/bin/python3.6
MachineType: Dell Inc. Latitude E7240
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcEnviron:
 LANGUAGE=en_GB:en
 PATH=(custom, no user)
 LANG=en_GB.UTF-8
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-13-generic.efi.signed root=UUID=87dfc8d1-e303-475e-b268-8bfa6978a702 ro quiet splash vt.handoff=1
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
Python3Details: /usr/bin/python3.6, Python 3.6.5, python3-minimal, 3.6.5-2
PythonDetails: /root/Error: command ['which', 'python'] failed with exit code 1:, Error: [Errno 2] No such file or directory: "/root/Error: command ['which', 'python'] failed with exit code 1:": "/root/Error: command ['which', 'python'] failed with exit code 1:", unpackaged
RelatedPackageVersions:
 linux-restricted-modules-4.15.0-13-generic N/A
 linux-backports-modules-4.15.0-13-generic N/A
 linux-firmware 1.173
SourcePackage: linux
Title: [Dell Inc. Latitude E7240] hibernate/resume failure
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

dmi.bios.date: 02/01/2018
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A25
dmi.board.name: 0GMYR8
dmi.board.vendor: Dell Inc.
dmi.board.version: A02
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA25:bd02/01/2018:svnDellInc.:pnLatitudeE7240:pvr00:rvnDellInc.:rn0GMYR8:rvrA02:cvnDellInc.:ct9:cvr:
dmi.product.name: Latitude E7240
dmi.product.version: 00
dmi.sys.vendor: Dell Inc.

Revision history for this message
Cyton (fastah) wrote :
tags: removed: need-duplicate-check
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Did this issue start happening after an update/upgrade? Was there a prior kernel version where you were not having this particular problem?

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.16 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.17-rc1/

Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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