gnome-control-center crashed with SIGSEGV

Bug #1763287 reported by Hasan Dervish
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
gnome-control-center (Ubuntu)
New
Undecided
Unassigned

Bug Description

Opened settings > devices > printers.
window shut down when i clicked "Add..."
This occured after I followed Brother website instructions to install MFC 7440N printer
>
Step1. Download the tool.(linux-brprinter-installer-*.*.*-*.gz)

The tool will be downloaded into the default "Download" directory.
(The directory location varies depending on your Linux distribution.)
e.g. /home/(LoginName)/Download

Step2. Open a terminal window.

Step3. Go to the directory you downloaded the file to in the last step. By using the cd command.

e.g. cd Downloads

Step4. Enter this command to extract the downloaded file:

Command: gunzip linux-brprinter-installer-*.*.*-*.gz

e.g. gunzip linux-brprinter-installer-2.1.1-1.gz

Step5. Get superuser authorization with the "su" command or "sudo su" command.

Step6. Run the tool:

Command: bash linux-brprinter-installer-*.*.*-* Brother machine name
e.g. bash linux-brprinter-installer-2.1.1-1 MFC-J880DW

Step7. The driver installation will start. Follow the installation screen directions.

When you see the message "Will you specify the DeviceURI ?",

For USB Users: Choose N(No)
For Network Users: Choose Y(Yes) and DeviceURI number.

The install process may take some time. Please wait until it is complete.

ProblemType: Crash
DistroRelease: Ubuntu 18.04
Package: gnome-control-center 1:3.28.0-0ubuntu6
ProcVersionSignature: Ubuntu 4.15.0-13.14-generic 4.15.10
Uname: Linux 4.15.0-13-generic x86_64
ApportVersion: 2.20.9-0ubuntu4
Architecture: amd64
CrashCounter: 1
CurrentDesktop: ubuntu:GNOME
Date: Thu Apr 12 08:41:31 2018
ExecutablePath: /usr/bin/gnome-control-center
InstallationDate: Installed on 2018-04-08 (3 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Beta amd64 (20180404)
ProcCmdline: gnome-control-center --overview
ProcEnviron:
 LANGUAGE=en_GB:en
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
SegvAnalysis:
 Segfault happened at: 0x5573b3c94311: mov 0x90(%rbp),%rsi
 PC (0x5573b3c94311) ok
 source "0x90(%rbp)" (0x00000090) not located in a known VMA region (needed readable region)!
 destination "%rsi" ok
SegvReason: reading NULL VMA
Signal: 11
SourcePackage: gnome-control-center
StacktraceTop:
 ()
 ()
 () at /usr/lib/x86_64-linux-gnu/libgio-2.0.so.0
 () at /usr/lib/x86_64-linux-gnu/libgio-2.0.so.0
 g_main_context_dispatch () at /lib/x86_64-linux-gnu/libglib-2.0.so.0
Title: gnome-control-center crashed with SIGSEGV
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo

Revision history for this message
Hasan Dervish (hasan-9) wrote :
Revision history for this message
Apport retracing service (apport) wrote : This bug is a duplicate

Thank you for taking the time to report this crash and helping to make this software better. This particular crash has already been reported and is a duplicate of bug #1754924, so is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Please continue to report any other bugs you may find.

information type: Private → Public
tags: removed: need-amd64-retrace
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