Can't complete purchases in GNOME Software

Bug #1762794 reported by Will Cooke
This bug report is a duplicate of:  Bug #1547135: Support purchasing software. Edit Remove
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
gnome-software (Ubuntu)
Confirmed
High
Robert Ancell

Bug Description

(Using the PPA with the purchasing stuff in)

With the release of a paid snap in the store I tried to buy it with GNOME Software starting on a fresh machine. Here's what happened:

* I search for and found the kiosc snap
* Clicking on the details showed that it was priced at 9.99 USD
* I click on the snap and was asked if I was sure I wanted to buy
* I was asked to login to the store
* I didnt have any credit card information and so Firefox opened and took me to the page to add a credit card, which I did, and then closed firefox.
* I switched back to G-S and clicked on the 9.99 button again
* I received an email from the store confirming my purchase
* However - the snap was not installed. Click the button more times didn't result in more purchases, nor did it install the snap.

Will Cooke (willcooke)
Changed in gnome-software (Ubuntu):
status: New → Confirmed
importance: Undecided → High
assignee: nobody → Robert Ancell (robert-ancell)
Revision history for this message
Robert Ancell (robert-ancell) wrote :

I'm currently having trouble getting past the buy stage - bug 1762265

Revision history for this message
Will Cooke (willcooke) wrote :

It worked (kinda) for me from a fresh set up, so if it might unblock you in the meantime it's probably worth setting up another account and trying with a real card from the start.

Revision history for this message
Robert Ancell (robert-ancell) wrote :

I set up a new account and that worked, so it looks like a legacy account issue.

Revision history for this message
Robert Ancell (robert-ancell) wrote :

I reproduced and fixed the issue, so I'll mark this as a duplicate of the main purchasing bug.

To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.