Xorg freeze

[chinmaya pradhan]

system completely freezes in middle of doing something
cant switch even to tty1 or any other in order to restart the lightdm service
nothing works or respond
it needs a hard shutdown.

ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: xorg 1:7.7+19ubuntu3
ProcVersionSignature: Ubuntu 4.13.0-38.43-generic 4.13.16
Uname: Linux 4.13.0-38-generic x86_64
NonfreeKernelModules: wl
.tmp.unity_support_test.0:

ApportVersion: 2.20.7-0ubuntu3.7
Architecture: amd64
CompizPlugins: [core,ccp,composite,opengl,decor,dbus,snap,mousepoll,resize,move,gnomecompat,grid,compiztoolbox,regex,imgpng,animation,fade,place,vpswitch,workarounds,expo,scale,ezoom,session,switcher,widget]
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity:Unity7:ubuntu
Date: Mon Apr 9 00:14:54 2018
DistUpgraded: Fresh install
DistroCodename: artful
DistroVariant: ubuntu
DkmsStatus:
 bcmwl, 6.30.223.271+bdcom, 4.13.0-37-generic, x86_64: installed
 bcmwl, 6.30.223.271+bdcom, 4.13.0-38-generic, x86_64: installed
ExtraDebuggingInterest: Yes
GconfCompiz:
 /apps/compiz-1/general:
   /apps/compiz-1/general/screen0:
    /apps/compiz-1/general/screen0/options:
     active_plugins = [core,ccp,composite,opengl,decor,dbus,snap,mousepoll,resize,move,gnomecompat,grid,compiztoolbox,regex,imgpng,animation,fade,place,vpswitch,workarounds,expo,scale,ezoom,session,switcher,widget]
GpuHangFrequency: Very infrequently
GraphicsCard:
 Intel Corporation Core Processor Integrated Graphics Controller [8086:0046] (rev 12) (prog-if 00 [VGA controller])
   Subsystem: Dell Core Processor Integrated Graphics Controller [1028:0447]
InstallationDate: Installed on 2016-10-21 (534 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
MachineType: Dell Inc. Inspiron N5010
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-38-generic root=UUID=77904eae-fd02-415d-9877-402e4ea84d13 ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/19/2011
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A15
dmi.board.vendor: Dell Inc.
dmi.board.version: A15
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A15
dmi.modalias: dmi:bvnDellInc.:bvrA15:bd07/19/2011:svnDellInc.:pnInspironN5010:pvrA15:rvnDellInc.:rn:rvrA15:cvnDellInc.:ct8:cvrA15:
dmi.product.name: Inspiron N5010
dmi.product.version: A15
dmi.sys.vendor: Dell Inc.
version.compiz: compiz 1:0.9.13.1+17.10.20170901-0ubuntu1
version.libdrm2: libdrm2 2.4.83-1
version.libgl1-mesa-dri: libgl1-mesa-dri 17.2.8-0ubuntu0~17.10.1
version.libgl1-mesa-glx: libgl1-mesa-glx 17.2.8-0ubuntu0~17.10.1
version.xserver-xorg-core: xserver-xorg-core 2:1.19.5-0ubuntu2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.5-1ubuntu1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.10.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20170309-0ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Daniel van Vugt (vanvugt)]

Thank you for reporting this bug to Ubuntu.
Ubuntu 17.10 (artful) reached end-of-life on July 19, 2018.

See this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases

We appreciate that this bug may be old and you might not be interested in discussing it any more. But if you are then please upgrade to the latest Ubuntu version and re-test. If you then find the bug is still present in the newer Ubuntu version, please add a comment here telling us which new version it is in and change the bug status to Confirmed.