black screen after swith intel graphic card
Bug #1762112 reported by
kentyang
This bug affects 1 person
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Expired
|
Medium
|
Unassigned |
Bug Description
I have a laptop(dell gaming 5577: intel i7-7700hq and nvidia gtx1050) and installed ubuntu 16.04.4 LTS, I installed non-free nvidia driver and intel mircocode. If I use nvidia graphic card, it is normal, but when I switch to intel graphic card thru prime, then logout, it will black screen and keyboard, mouse is no response, laptop should be crash. Reboot is same too. How should I solve it?
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This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1762112
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the Ubuntu Kernel Team.