ASUS B150M Gaming hibernate/resume failure

[Radu Axente]

Ubuntu MATE 18.04 Beta 2 - ASUS B150M Gaming motherboard - Hibernate / Resume from Hibernate - does not work

ProblemType: KernelOops
DistroRelease: Ubuntu 18.04
Package: linux-image-4.15.0-13-generic 4.15.0-13.14 [modified: boot/vmlinuz-4.15.0-13-generic]
ProcVersionSignature: Ubuntu 4.15.0-13.14-generic 4.15.10
Uname: Linux 4.15.0-13-generic x86_64
Annotation: This occurred during a previous hibernation, and prevented the system from resuming properly.
ApportVersion: 2.20.9-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: mihai 1718 F.... pulseaudio
 /dev/snd/controlC0: mihai 1718 F.... pulseaudio
Date: Fri Apr 6 20:19:49 2018
DuplicateSignature: hibernate/resume:System manufacturer System Product Name:0601
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: hibernate/resume
HibernationDevice: RESUME=UUID=73c50cf6-8865-4b1e-8bc6-859390fe5c03
InstallationDate: Installed on 2018-04-06 (0 days ago)
InstallationMedia: Ubuntu-MATE 18.04 LTS "Bionic Beaver" - Beta amd64 (20180404)
InterpreterPath: /usr/bin/python3.6
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 002: ID 046d:c52f Logitech, Inc. Unifying Receiver
 Bus 001 Device 004: ID 0781:5567 SanDisk Corp. Cruzer Blade
 Bus 001 Device 003: ID 046a:0023 Cherry GmbH CyMotion Master Linux Keyboard G230
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: System manufacturer System Product Name
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcFB: 0 nouveaufb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-13-generic root=UUID=01246553-6d0b-4885-8882-fdd7299f9693 ro quiet splash vt.handoff=1
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
Python3Details: /usr/bin/python3.6, Python 3.6.5, python3-minimal, 3.6.4-1
PythonDetails: /usr/bin/python2.7, Python 2.7.14+, python-minimal, 2.7.14-4
RelatedPackageVersions:
 linux-restricted-modules-4.15.0-13-generic N/A
 linux-backports-modules-4.15.0-13-generic N/A
 linux-firmware 1.173
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux
Title: [System manufacturer System Product Name] hibernate/resume failure
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

dmi.bios.date: 12/22/2016
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0601
dmi.board.asset.tag: Default string
dmi.board.name: B150M PRO GAMING
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0601:bd12/22/2016:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnB150MPROGAMING:rvrRevX.0x:cvnDefaultstring:ct3:cvrDefaultstring:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

[Ubuntu Kernel Bot (ubuntu-kernel-bot)]

This change was made by a bot.

[Radu Axente (radax05)]

Installed kernel 4.16 from here http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.16/

Hibernate / Resume from Hibernate does not work.

[Radu Axente (radax05)]

Please, is it possible to check / fix Hibernate / Resume from Hibernate ?
I have only Desktop PCs and Hibernate is one of the main features of an OS I use.
Sleep works but is not an option for Desktop PCs that are offline (down) for more than 14 hours a day.
Thank you.

See also: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1759860

Additional information:
Acer X3-710 PC - Ubuntu MATE 17.10 and kernel 4.15.x / 4.16.x
- Hibernate / Resume from Hibernate works as expected

Acer X3-710 PC - Ubuntu MATE 18.04 Beta 2 fresh install or upgrade from Ubuntu MATE 17.10 and kernel 4.15.x / 4.16.x
- Hibernate / Resume from Hibernate does NOT WORK

[Joseph Salisbury (jsalisbury)]

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.16 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.16

[Kai-Heng Feng (kaihengfeng)]

Please try nvidia proprietary driver.

[Radu Axente (radax05)]

Ubuntu MATE-18.04 - daily build - 21.04.2018 - Uname: Linux 4.15.0.15-generic x86_64

Additional Drivers - NVIDIA Corporation: GM107 [GeForce GTX 750 Ti]
- Using NVIDIA driver metapackage from nvidia-driver-390 (proprietary, tested)

Same issue. Hibernate works (sudo pm-hibernate), but Resume from Hibernate doesn't (PC starts normal, like starting the PC after a shutdown).

Cannot submit automatic issue report. It reports "DuplicateOf: https//bugs.launchpad.net/bugs/176831" (this issue report).

[Radu Axente (radax05)]

Ubuntu MATE-18.04 - daily build - 21.04.2018 - Uname: Linux 4.15.0.15-generic x86_64

Additional Drivers - NVIDIA Corporation: GM107 [GeForce GTX 750 Ti]
- Using NVIDIA binary driver-version 340.106 from ndivia-340 (proprietary)

Same issue. Hibernate works (sudo pm-hibernate), but Resume from Hibernate doesn't (PC starts normal, like starting the PC after a normal shutdown).

Cannot submit automatic issue report, "DuplicateOf: https://bugs.launchpad.net/bugs/176831 (this issue report).

Will remove the nVidia graphic card, and re-install Ubuntu MATE-18.04 daily build (21.04.2018), but I have no hope that it will work.

Please check:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1759860 (just the Intel CPU and the available Intel GPU) - specially this comment https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1759860/comments/7

Looks like there is no issue with Debian 9 and Linux Kernels 4.15 / 4.16.

Please also check my comments here: https://ubuntu-mate.community/t/hibernation-broken-in-kernel-4-13-0-25/15736

[Radu Axente (radax05)]

Ubuntu MATE-18.04 - daily build - 21.04.2018 - Kernel 4.16.3-041603.201804190730 (via ukuu)

Additional Drivers - NVIDIA Corporation: GM107 [GeForce GTX 750 Ti]
- Using NVIDIA binary driver-version 340.106 from ndivia-340 (proprietary)

Same issue, hibernate works, resume from hibernate - error!

Cannot automatically submit issue reports "UnreportableReason: This is not an official Ubuntu package. Please remove any third party package and try again."

[Radu Axente (radax05)]

While booting (ALT+F1) following message are shown:

[0.000000] [Firmware Bug]: TSC_DEADLINE disabled due to Errata; please update microcode to version 0xb2 (or later)
[0.000000] ACPI BIOS Error (bug): Failure looking up [\SP.PCIO.XHC.RHUB.HS11], AE_NOT_FOUND (20180105/dswload-211)
[0.000000] ACPI Error: AE_NOT_FOUND, During name lookup/catalog (20180105/psobject-252)
[0.000000] ACPI Error: AE_NOT_FOUND, (SSDT:xh_rvp08) while loading table (20180105/tbxfload-228)
[0.000000] ACPI Error: 1 table load failures, 8 successful (20180105/tbxfload-246)

Ubuntu Bionic Beaver (development branch) MRSPC4L tty1

Don't think this is an issue for my MAIN ISSUE (Hibernate / Resume from Hibernate).
Reason: I receive such / similar messages on my PCs (3 / three) running Ubuntu MATE 17.10 where Hibernate / Resume from Hibernate work perfectly with Linux Kernel 4.15.x / 4.16.x (installed via ukuu).

[Kai-Heng Feng (kaihengfeng)]

You may want to try 4.15.0-10-generic. A user reported that it's a regression started from 4.15.0-12-generic.

[Radu Axente (radax05)]

Fresh install of Ubuntu 18.04 (release) - both MATE / GNOME (vanilla):

- Hibernate / Resume from Hibernate does not work

Installed kernel 4.15.0-10-generic, as recommended - both MATE / GNOME (vanilla):

- Hibernate / Resume from Hibernate does not work.

Unfortunately, cannot report the issue automatically, as I am not offered the login to Ubuntu ONE as before Ubuntu release 18.04.

As stated before, same PC:
- Ubuntu MATE or GNIME (vanilla) 17.10 with ANY kernel 4.15.x -> Hibernate / Resume from Hibernate works perfectly
- Ubuntu MATE or GNOME (vanilla) 17.10 with ANY kernel 4.16.x (x = [1,3]) -> Hibernate / Resume from Hibernate works perfectly
- Linux Mint 18.3 with ANY kernel 4.15.x and ANY kernel 4.16.x (as before) -> Hibernate / Resume from Hibernate works perfectly
- Debian 9 with ANY kernel 4.15.x and ANAY kernel 4.16.x (as before) -> Hibernate / Resume from Hibernate works perfectly

So sad :(

I'd like to help you further in debugging this issue, because fixing it is very important to me! Hibernate / Resume from Hibernate do NOT WORK on any of the 3 PCs I own.
Because of this issue I will stick with Ubuntu (MATE) 17.10 until the issue is fixed or I decide to move to another distro where this issue is not existent / fixed.

Thank you :)

[Kai-Heng Feng (kaihengfeng)]

According to this:
Acer X3-710 PC - Ubuntu MATE 17.10 and kernel 4.15.x / 4.16.x
- Hibernate / Resume from Hibernate works as expected

Acer X3-710 PC - Ubuntu MATE 18.04 Beta 2 fresh install or upgrade from Ubuntu MATE 17.10 and kernel 4.15.x / 4.16.x
- Hibernate / Resume from Hibernate does NOT WORK

Sounds like it's not a kernel issue.

When the resume failed, does the led turns on/off when you press caps lock?

[Radu Axente (radax05)]

For all 3 (three) PCs (Acer X3-710, B150M Gaming Pro and ASUS P8H67-M PRO):

1. Ubuntu MATE 17.10 & kernel 4.15.x / 4.16.x => Hibernate / Resume from Hibernate works perfectly

2. Ubuntu MATE 17.10 & kernel 4.13.0.21 => Hibernate / Resume from Hibernate works perfectly

3. Ubuntu MATE 17.10 & kernel 4.13.0.y (y >=25) => Hibernate / Resume from Hibernate does not work at all
- PC restarts and a few seconds later the monitor goes black and shortly after in suspend mode
- keyboard is frozen / dead
- pressing any key of the keyboard does nothing, pressing Caps-Lock does nothing
- see https://ubuntu-mate.community/t/hibernation-broken-in-kernel-4-13-0-25/15736

4. Ubuntu MATE 18.04 & kernel 4.15.x (x = any available) / 4.16.x (x <= 3) => Hibernate / Resume from Hibernate does not work
- PC starts as if I would've rebooted it instead of resuming it from hibernate
- I can work normally but previous state / session is not restored
- the error window appears stating that "This occurred during a previous hibernation, and prevented the system from resuming properly" - unfortunately it does not offer submit any other bug reports (even if I click "Continue")
- it's the same behaviour: for any of the listed PCs when upgraded from 17.10 to 18.04 or fresh install of 18.04 (Beta 1, Beta 2
 or Release)

This is the reason why I do not thing that kernels 4.15 / 4.16 are the reason for this issue, but I may be totally wrong.

[Radu Axente (radax05)]

Adding the kernel parameter "resume=UUID=<UUID_OF_SWAP_PARTITION>" in the /etc/default/grub file, solved the issue.

Hibernate / Resume from Hibernate does work as expected now.

Just wondering why this worked without the named parameter in Ubuntu 16.10, 17.04. 17.10...

[Kai-Heng Feng (kaihengfeng)]

Then I guess this is the same one as LP: #1769297?

[Radu Axente (radax05)]

Suppose it is the same as https://bugs.launchpad.net/bugs/1769297

[Kai-Heng Feng (kaihengfeng)]

Thanks. I'll mark this as a duplicate then.