package linux-image-4.13.0-38-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1

Bug #1761209 reported by thompa
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Low
Unassigned

Bug Description

just installed lubuntu on an old 386 laptop.
Updating and this error displayed.

ProblemType: Package
DistroRelease: Ubuntu 17.10
Package: linux-image-4.13.0-38-generic (not installed)
ProcVersionSignature: Ubuntu 4.13.0-21.24-generic 4.13.13
Uname: Linux 4.13.0-21-generic i686
AlsaVersion: Advanced Linux Sound Architecture Driver Version k4.13.0-21-generic.
ApportVersion: 2.20.7-0ubuntu3.7
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: allan 768 F.... pulseaudio
Card0.Amixer.info:
 Card hw:0 'I82801DBICH4'/'Intel 82801DB-ICH4 with STAC9766,67 at irq 11'
   Mixer name : 'SigmaTel STAC9766,67'
   Components : 'AC97a:83847666'
   Controls : 32
   Simple ctrls : 21
Date: Tue Apr 3 22:08:56 2018
DuplicateSignature:
 package:linux-image-4.13.0-38-generic:(not installed)
 Preparing to unpack .../83-linux-image-4.13.0-38-generic_4.13.0-38.43_i386.deb ...
 This kernel does not support a non-PAE CPU.
 dpkg: error processing archive /tmp/apt-dpkg-install-mKES6x/83-linux-image-4.13.0-38-generic_4.13.0-38.43_i386.deb (--unpack):
  subprocess new pre-installation script returned error exit status 1
ErrorMessage: subprocess new pre-installation script returned error exit status 1
HibernationDevice: RESUME=UUID=79c8869e-6649-46c8-8b2e-4c42df3b0660
InstallationDate: Installed on 2018-04-03 (0 days ago)
InstallationMedia: Lubuntu 17.10 "Artful Aardvark" - Release i386 (20180105)
Lsusb:
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: FUJITSU LifeBook E Series
PccardctlIdent:
 Socket 0:
   no product info available
 Socket 1:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
 Socket 1:
   no card
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-21-generic root=UUID=02876846-2540-4804-a301-6915caf45313 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
Python3Details: /usr/bin/python3.6, Python 3.6.3, python3-minimal, 3.6.3-0ubuntu2
PythonDetails: /root/Error: command ['which', 'python'] failed with exit code 1:, Error: [Errno 2] No such file or directory: "/root/Error: command ['which', 'python'] failed with exit code 1:": "/root/Error: command ['which', 'python'] failed with exit code 1:", unpackaged
RelatedPackageVersions: grub-pc 2.02~beta3-4ubuntu7.3
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux
Title: package linux-image-4.13.0-38-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/14/2003
dmi.bios.vendor: Phoenix/FUJITSU
dmi.bios.version: Version 1.04
dmi.board.name: FJNB16F
dmi.board.vendor: FUJITSU
dmi.chassis.type: 10
dmi.chassis.vendor: AME4E1A80BC61000
dmi.modalias: dmi:bvnPhoenix/FUJITSU:bvrVersion1.04:bd04/14/2003:svnFUJITSU:pnLifeBookESeries:pvr:rvnFUJITSU:rnFJNB16F:rvr:cvnAME4E1A80BC61000:ct10:cvr:
dmi.product.name: LifeBook E Series
dmi.sys.vendor: FUJITSU

Revision history for this message
thompa (allan-thompson) wrote :
tags: removed: need-duplicate-check
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

You may need to run the following from a terminal:

sudo apt-get install -f
sudo apt-get clean
sudo apt-get update

Then re-install the package or updates.

If that does not resolve your issue, please mark the bug as "Confirmed"

Changed in linux (Ubuntu):
importance: Undecided → Low
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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