cannot add account to ubuntu live update

[Sopa]

ubuntu 18.04

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: software-properties-gtk 0.96.24.24
ProcVersionSignature: Ubuntu 4.15.0-10.11-generic 4.15.3
Uname: Linux 4.15.0-10-generic x86_64
ApportVersion: 2.20.9-0ubuntu2
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Sun Apr 1 01:22:05 2018
EcryptfsInUse: Yes
ExecutablePath: /usr/bin/software-properties-gtk
InstallationDate: Installed on 2017-03-04 (392 days ago)
InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64 (20170215.2)
InterpreterPath: /usr/bin/python3.6
PackageArchitecture: all
Python3Details: /usr/bin/python3.6, Python 3.6.5rc1, python3-minimal, 3.6.4-1
PythonDetails: /usr/bin/python2.7, Python 2.7.14+, python-minimal, 2.7.14-4
SourcePackage: software-properties
UpgradeStatus: No upgrade log present (probably fresh install)

[Sebastien Bacher (seb128)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately, we cannot work on this bug because your description didn't include enough information. You may find it helpful to read "How to report bugs effectively" http://www.chiark.greenend.org.uk/~sgtatham/bugs.html. We'd be grateful if you would then provide a more complete description of the problem.

We have instructions on debugging some types of problems at http://wiki.ubuntu.com/DebuggingProcedures.

At a minimum, we need:
1. The specific steps or actions you took that caused you to encounter the problem.
2. The behavior you expected.
3. The behavior you actually encountered (in as much detail as possible).
Thanks!

[Launchpad Janitor (janitor)]

[Expired for software-properties (Ubuntu) because there has been no activity for 60 days.]