package base-files 9.4ubuntu4.6 failed to install/upgrade: package base-files is already installed and configured

[Susanne Hubbard]

Every time I attempt to use my computer...it locks up or simply crashes. I can not even remember how many times that I have re-installed this OS. I'm desperate. I have so much work that I need to be doing! Please help me!!!!

ProblemType: Package
DistroRelease: Ubuntu 16.04
Package: base-files 9.4ubuntu4.6
ProcVersionSignature: Ubuntu 4.10.0-28.32~16.04.2-lowlatency 4.10.17
Uname: Linux 4.10.0-28-lowlatency x86_64
ApportVersion: 2.20.1-0ubuntu2.15
AptdaemonVersion: 1.1.1+bzr982-0ubuntu14
Architecture: amd64
CrashReports:
 600:0:117:310627:2018-03-30 16:53:46.572041034 -0400:2018-03-30 16:53:47.572041034 -0400:/var/crash/base-files.0.crash
 640:0:117:510126:2018-03-30 17:11:40.760209345 -0400:2018-03-30 17:11:40.546182151 -0400:/var/crash/_usr_bin_fc-cache.0.crash
Date: Fri Mar 30 16:53:47 2018
Dependencies:

ErrorMessage: package base-files is already installed and configured
InstallationDate: Installed on 2018-03-30 (0 days ago)
InstallationMedia: Ubuntu-Studio 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801)
RelatedPackageVersions:
 dpkg 1.18.4ubuntu1.4
 apt 1.2.26
SourcePackage: dpkg
Title: package base-files 9.4ubuntu4.6 failed to install/upgrade: package base-files is already installed and configured
UpgradeStatus: No upgrade log present (probably fresh install)