Ubuntu

Ubuntu crash after wake from suspend

Bug #1760020 reported by Marcos on 2018-03-30

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	Ubuntu	Won't Fix	Undecided	Unassigned

Bug Description

I usually have my notebook connected with a monitor by HDMI. If I suspend it, after wake just appear the desktop in the notebook but no in monitor, and no respond to any input device (mouse, keyboard), except to combine keys to restart: ctrl+alt+prt sc -> ctrl+alt+F12 -> ctrl+alt+B

ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: xorg 1:7.7+19ubuntu3
Uname: Linux 4.15.0-041500-generic x86_64
ApportVersion: 2.20.7-0ubuntu3.7
Architecture: amd64
BootLog:

CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
CurrentDesktop: MATE
Date: Fri Mar 30 02:02:13 2018
DistUpgraded: Fresh install
DistroCodename: artful
DistroVariant: ubuntu
ExtraDebuggingInterest: I just need to know a workaround
GraphicsCard:
Intel Corporation Device [8086:591b] (rev 04) (prog-if 00 [VGA controller])
Subsystem: Hewlett-Packard Company Device [103c:836b]
NVIDIA Corporation GP107M [GeForce GTX 1050 Mobile] [10de:1c8d] (rev a1) (prog-if 00 [VGA controller])
Subsystem: Hewlett-Packard Company GP107M [GeForce GTX 1050 Mobile] [103c:836b]
InstallationDate: Installed on 2018-01-21 (67 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20180105.1)
MachineType: HP HP Pavilion Power Laptop 15-cb0xx
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-041500-generic root=UUID=8cd5eb50-c2e6-47c7-a30f-a562941c0465 ro quiet splash vt.handoff=7
Renderer: Software
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/06/2017
dmi.bios.vendor: Insyde
dmi.bios.version: F.11
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 836B
dmi.board.vendor: HP
dmi.board.version: 46.22
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrF.11:bd09/06/2017:svnHP:pnHPPavilionPowerLaptop15-cb0xx:pvrType1ProductConfigId:rvnHP:rn836B:rvr46.22:cvnHP:ct10:cvrChassisVersion:
dmi.product.family: 103C_5335KV HP Pavilion
dmi.product.name: HP Pavilion Power Laptop 15-cb0xx
dmi.product.version: Type1ProductConfigId
dmi.sys.vendor: HP
version.compiz: compiz 1:0.9.13.1+17.10.20170901-0ubuntu1
version.libdrm2: libdrm2 2.4.83-1
version.libgl1-mesa-dri: libgl1-mesa-dri 17.2.8-0ubuntu0~17.10.1
version.libgl1-mesa-glx: libgl1-mesa-glx 17.2.8-0ubuntu0~17.10.1
version.xserver-xorg-core: xserver-xorg-core 2:1.19.5-0ubuntu2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.10.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20170309-0ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2

Tags:

Revision history for this message

Marcos (themarcoszone) wrote on 2018-03-30:

CurrentDmesg.txt Edit (68.2 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (6.7 KiB, text/plain; charset="utf-8")
DpkgLog.txt Edit (554.4 KiB, text/plain; charset="utf-8")
JournalErrors.txt Edit (133.8 KiB, text/plain; charset="utf-8")
Lspci.txt Edit (15.1 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (356 bytes, text/plain; charset="utf-8")
MonitorsUser.xml.txt Edit (1023 bytes, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (9.7 KiB, text/plain; charset="utf-8")
ProcCpuinfoMinimal.txt Edit (1.2 KiB, text/plain; charset="utf-8")
ProcEnviron.txt Edit (290 bytes, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (6.3 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (6.2 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (226.7 KiB, text/plain; charset="utf-8")
XorgLog.txt Edit (28.3 KiB, text/plain; charset="utf-8")
XorgLogOld.txt Edit (28.3 KiB, text/plain; charset="utf-8")
Xrandr.txt Edit (9.0 KiB, text/plain; charset="utf-8")
xdpyinfo.txt Edit (21.1 KiB, text/plain; charset="utf-8")

Revision history for this message

Daniel van Vugt (vanvugt) wrote on 2018-11-16:

Thank you for reporting this bug to Ubuntu.
Ubuntu 17.10 (artful) reached end-of-life on July 19, 2018.

See this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases

We appreciate that this bug may be old and you might not be interested in discussing it any more. But if you are then please upgrade to the latest Ubuntu version and re-test. If you then find the bug is still present in the newer Ubuntu version, please add a comment here telling us which new version it is in and change the bug status to Confirmed.