gnome videos displays corrupted video

Bug #1760016 reported by Gabriel Diosan
14
This bug affects 3 people
Affects Status Importance Assigned to Milestone
gstreamer1.0 (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

When playing a MP4 video, totem/gnome-videos displays a purplish corrupted video output with some stuttering.

Attached is a screenshot which shows an MP4 with the corrupted display.

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: libgstreamer1.0-0 1.14.0-1
ProcVersionSignature: Ubuntu 4.15.0-13.14-generic 4.15.10
Uname: Linux 4.15.0-13-generic x86_64
ApportVersion: 2.20.9-0ubuntu2
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Fri Mar 30 12:45:34 2018
InstallationDate: Installed on 2017-10-20 (160 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018)
SourcePackage: gstreamer1.0
UpgradeStatus: No upgrade log present (probably fresh install)
XorgLog: Error: [Errno 2] No such file or directory: '/var/log/Xorg.0.log'

Revision history for this message
Gabriel Diosan (gabsd84) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in gstreamer1.0 (Ubuntu):
status: New → Confirmed
Revision history for this message
dino99 (9d9) wrote :

Just tested a few mp4 videos with totem on bionic (gnome-shell on xorg session), and works as expected.
So glance at 'journalctl -b' warnings/errors; or run totem from the terminal, then try reading the mp4 video(s) to get the scary output.
Please post here the errors you get you reading the video.

Changed in gstreamer1.0 (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
dino99 (9d9) wrote :

In case gstreamer1.0-vaapi is installed, then purge it; it has been the root cause of such a problem some months ago.

Revision history for this message
Petrificator (petrificator) wrote :

Hi team, Janitor, Dino99,

I had the same problem and I have done the following...

From the terminal sudo apt-get remove gstreamer1.0-vaapi

I have done a test and yes, the problem has been fixed now I can see the video correctly.

So the problem is gstreamer1.0-vaapi

Best Regards,

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for gstreamer1.0 (Ubuntu) because there has been no activity for 60 days.]

Changed in gstreamer1.0 (Ubuntu):
status: Incomplete → Expired
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