Kernel 4.13.0-37 - Hibernation Does Not Work in the Kernel

Bug #1759641 reported by Savio Rodrigues
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

When using Kernel 4.13.0-37 on several notebooks, Hibernation does not work correctly. The notebook hibernates but does not return from hibernation.

Already in Kernel 4.10.0-38 it works correctly, both hibernation and suspending even hybrid.

The tests were done with all versions of Mint (MATE, XFCE, Cinnamon, LMDE 2 in their latest versions).
---
ApportVersion: 2.20.1-0ubuntu2.15
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: dvorack 1807 F.... pulseaudio
 /dev/snd/controlC1: dvorack 1807 F.... pulseaudio
DistroRelease: Linux 18.3
HibernationDevice: RESUME=UUID=fc6bf713-50b3-45c9-b60a-6faa6216222d
InstallationDate: Installed on 2018-03-27 (1 days ago)
InstallationMedia: Linux Mint 18.3 "Sylvia" - Release amd64 20171124
MachineType: Itautec S.A. Infoway w7545
Package: linux (not installed)
ProcEnviron:
 LANGUAGE=pt_BR:pt:en
 TERM=xterm-256color
 PATH=(custom, no user)
 LANG=pt_BR.UTF-8
 SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-38-generic root=UUID=e9ab4037-af9f-4e6a-99cf-b938ec3b41ce ro quiet splash
ProcVersionSignature: Ubuntu 4.10.0-38.42~16.04.1-generic 4.10.17
PulseList:
 Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
 No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-4.10.0-38-generic N/A
 linux-backports-modules-4.10.0-38-generic N/A
 linux-firmware 1.157.17
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
Tags: sylvia
Uname: Linux 4.10.0-38-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

_MarkForUpload: True
dmi.bios.date: 19/05/2011
dmi.bios.vendor: Infoway Note W7545, 1.01.03TIS3-SLP2.1
dmi.bios.version: 1.01.03TIS
dmi.board.asset.tag: Tag 12345
dmi.board.name: W7545
dmi.board.vendor: Itautec S.A.
dmi.board.version: Padrao
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: No Enclosure
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnInfowayNoteW7545,1.01.03TIS3-SLP2.1:bvr1.01.03TIS:bd19/05/2011:svnItautecS.A.:pnInfowayw7545:pvrCorp:rvnItautecS.A.:rnW7545:rvrPadrao:cvnNoEnclosure:ct10:cvrN/A:
dmi.product.name: Infoway w7545
dmi.product.version: Corp
dmi.sys.vendor: Itautec S.A.

Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1759641

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Savio Rodrigues (s4vi0r) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected sylvia
description: updated
Revision history for this message
Savio Rodrigues (s4vi0r) wrote : CRDA.txt

apport information

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Savio Rodrigues (s4vi0r) wrote : CurrentDmesg.txt

apport information

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Savio Rodrigues (s4vi0r) wrote : IwConfig.txt

apport information

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Savio Rodrigues (s4vi0r) wrote : JournalErrors.txt

apport information

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Savio Rodrigues (s4vi0r) wrote : Lspci.txt

apport information

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Savio Rodrigues (s4vi0r) wrote : Lsusb.txt

apport information

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Savio Rodrigues (s4vi0r) wrote : ProcCpuinfo.txt

apport information

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Savio Rodrigues (s4vi0r) wrote : ProcCpuinfoMinimal.txt

apport information

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Savio Rodrigues (s4vi0r) wrote : ProcInterrupts.txt

apport information

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Savio Rodrigues (s4vi0r) wrote : ProcModules.txt

apport information

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Savio Rodrigues (s4vi0r) wrote : UdevDb.txt

apport information

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Savio Rodrigues (s4vi0r) wrote : WifiSyslog.txt

apport information

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Joseph Salisbury (jsalisbury) wrote :

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.16 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.16-rc7

Changed in linux (Ubuntu):
importance: Undecided → Medium
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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