bluetooth wont connect to anything

Bug #1758641 reported by secondstriker
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

The output of sudo lsusb |grep Bluetooth is nothing.

And the output of dmesg | grep Blue is:

[ 10.018628] Bluetooth: Core ver 2.22
[ 10.018676] Bluetooth: HCI device and connection manager initialized
[ 10.018686] Bluetooth: HCI socket layer initialized
[ 10.018693] Bluetooth: L2CAP socket layer initialized
[ 10.018710] Bluetooth: SCO socket layer initialized
[ 10.376753] Bluetooth: hci0: BCM: chip id 63
[ 10.377743] Bluetooth: hci0: BCM: features 0x07
[ 10.404276] Bluetooth: hci0: BCM20702A
[ 10.405762] Bluetooth: hci0: BCM20702A1 (001.002.014) build 0000
[ 10.407317] Bluetooth: hci0: BCM: Patch brcm/BCM20702A1-0a5c-21e3.hcd not found
[ 12.521504] Bluetooth: BNEP (Ethernet Emulation) ver 1.3
[ 12.521509] Bluetooth: BNEP filters: protocol multicast
[ 12.521520] Bluetooth: BNEP socket layer initialized
[ 19.011843] Bluetooth: RFCOMM TTY layer initialized
[ 19.011850] Bluetooth: RFCOMM socket layer initialized
[ 19.011855] Bluetooth: RFCOMM ver 1.11
[ 909.135892] Bluetooth: HIDP (Human Interface Emulation) ver 1.2
[ 909.135905] Bluetooth: HIDP socket layer initialized

ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: linux-image-4.13.0-37-generic 4.13.0-37.42
ProcVersionSignature: Ubuntu 4.13.0-37.42-generic 4.13.13
Uname: Linux 4.13.0-37-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.20.7-0ubuntu3.7
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: mohsen 2254 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Sun Mar 25 16:10:52 2018
InstallationDate: Installed on 2018-03-21 (3 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20180105.1)
MachineType: Hewlett-Packard HP Pavilion g6 Notebook PC
ProcFB:
 0 radeondrmfb
 1 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-37-generic root=UUID=f9a99ba9-effc-4194-9e85-e10decf48af6 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-4.13.0-37-generic N/A
 linux-backports-modules-4.13.0-37-generic N/A
 linux-firmware 1.169.3
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/24/2013
dmi.bios.vendor: Insyde
dmi.bios.version: F.66
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 1670
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 09.4C
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrF.66:bd01/24/2013:svnHewlett-Packard:pnHPPaviliong6NotebookPC:pvr0696120000204210000610100:rvnHewlett-Packard:rn1670:rvr09.4C:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.family: 103C_5335KV G=N L=CON B=HP S=PAV X=Null
dmi.product.name: HP Pavilion g6 Notebook PC
dmi.product.version: 0696120000204210000610100
dmi.sys.vendor: Hewlett-Packard

Revision history for this message
secondstriker (sedighi-66) wrote :
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Did this issue start happening after an update/upgrade? Was there a prior kernel version where you were not having this particular problem?

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.16 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.16-rc7

Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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