Rebooting goes into infinite loop on Surface Pro 3

[Stan W. Merrill]

GRUB-EFI-AMD64 installed during normal system updates.

Ten minutes later, Surface Pro 3 froze up, possibly from unrelated issue. Hard rebooted computer using power switch.

Red Surface Pro screen shows at start of reboot. Black screen with three lines of text flashes by too fast to read. Surface Pro screen shows again. Black screen shows again. Process repeats forever.

Was able to shut of computer with power switch. Restarted computer, pressed ESC to go to BIOS. Turned off Trusted (something) Management (TPM). Machine booted normally.

ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: grub-efi-amd64 2.02~beta3-4ubuntu7.3
ProcVersionSignature: Ubuntu 4.13.0-37.42-generic 4.13.13
Uname: Linux 4.13.0-37-generic x86_64
ApportVersion: 2.20.7-0ubuntu3.7
Architecture: amd64
CurrentDesktop: GNOME-Classic:GNOME
Date: Fri Mar 16 08:45:14 2018
InstallationDate: Installed on 2016-05-08 (677 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
ProcEnviron:
 LANGUAGE=en_US
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: grub2
UpgradeStatus: No upgrade log present (probably fresh install)

[Mathieu Trudel-Lapierre (cyphermox)]

Could you check in the devices' firmware Setup utility, if there is a feature called "Boot Order Lock" that is enabled?

[Launchpad Janitor (janitor)]

[Expired for grub2 (Ubuntu) because there has been no activity for 60 days.]