Invisible mouse cursor on login screen

Bug #1755538 reported by Nicolás Abel Carbone
18
This bug affects 3 people
Affects Status Importance Assigned to Milestone
Mutter
New
Unknown
mutter (Ubuntu)
Won't Fix
Undecided
Unassigned

Bug Description

https://gitlab.gnome.org/GNOME/mutter/issues/68

---

Frequently, but not always, the mouse cursor is invisible in the login screen. I can move it, as when passing over a button it lights up, but I can't see where the cursor is.

Once on the desktop, the problems are gone.

I am running Ubuntu 18.04 dev on a Dell XPS 9360 FHD.

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: gdm3 3.27.92-0ubuntu1
ProcVersionSignature: Ubuntu 4.15.0-10.11-generic 4.15.3
Uname: Linux 4.15.0-10-generic x86_64
ApportVersion: 2.20.8-0ubuntu10
Architecture: amd64
CurrentDesktop: ubuntu-communitheme:ubuntu:GNOME
Date: Tue Mar 13 10:30:38 2018
InstallationDate: Installed on 2018-02-23 (17 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Alpha amd64 (20180222)
SourcePackage: gdm3
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Nicolás Abel Carbone (nicocarbone) wrote :
description: updated
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

I am going to remove your mention of the screen corruption because that's a separate issue -> bug 1753776.

description: updated
tags: added: cursor
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

As this seems to be the first reported case of an invisible cursor, please report it upstream here:

  https://gitlab.gnome.org/GNOME/mutter/issues

And then let us know the ID of the new bug.

Changed in gdm3 (Ubuntu):
status: New → Incomplete
Changed in mutter (Ubuntu):
status: New → Incomplete
Revision history for this message
Nicolás Abel Carbone (nicocarbone) wrote :

Ok Daniel, I will report the bug upstream.
Thanks!

Revision history for this message
Nicolás Abel Carbone (nicocarbone) wrote :
description: updated
Changed in gdm3 (Ubuntu):
status: Incomplete → New
Changed in mutter (Ubuntu):
status: Incomplete → New
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in gdm3 (Ubuntu):
status: New → Confirmed
Changed in mutter (Ubuntu):
status: New → Confirmed
no longer affects: gdm3 (Ubuntu)
Changed in mutter:
status: Unknown → New
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thank you for reporting this bug to Ubuntu.

Ubuntu 18.04 (bionic) reached end-of-standard-support on May 31, 2023.

See this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases

We appreciate that this bug may be old and you might not be interested in discussing it anymore. But if you are then please upgrade to the latest Ubuntu version and re-test. If you then find the bug is still present in the newer Ubuntu version, please add a comment here telling us which new version it is in.

Changed in mutter (Ubuntu):
status: Confirmed → Won't Fix
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