gnome-software crashed with signal 5 in g_wakeup_new → g_main_context_new → pk_client_resolve → gs_plugin_packagekit_resolve_packages_with_filter → gs_plugin_packagekit_resolve_packages

Bug #1755064 reported by stephen saines
118
This bug affects 12 people
Affects Status Importance Assigned to Milestone
gnome-software (Ubuntu)
Fix Released
High
Robert Ancell
Bionic
Fix Released
High
Robert Ancell

Bug Description

Error on the error tracker:
https://errors.ubuntu.com/problem/b159edc6392f7b608f60a42e1b7a792ba894b828

ProblemType: Crash
DistroRelease: Ubuntu 18.04
Package: gnome-software 3.27.92-0ubuntu2
ProcVersionSignature: Ubuntu 4.15.0-10.11-generic 4.15.3
Uname: Linux 4.15.0-10-generic x86_64
ApportVersion: 2.20.8-0ubuntu10
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Sun Mar 11 19:11:26 2018
ExecutablePath: /usr/bin/gnome-software
InstallationDate: Installed on 2018-02-17 (22 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Alpha amd64 (20180214)
InstalledPlugins:
 gnome-software-plugin-flatpak N/A
 gnome-software-plugin-limba N/A
 gnome-software-plugin-snap 3.27.92-0ubuntu2
ProcCmdline: /usr/bin/gnome-software --gapplication-service
ProcEnviron:
 XDG_RUNTIME_DIR=<set>
 SHELL=/bin/bash
 LANGUAGE=en_CA:en
 PATH=(custom, no user)
 LANG=en_CA.UTF-8
Signal: 5
SourcePackage: gnome-software
StacktraceTop:
 () at /lib/x86_64-linux-gnu/libglib-2.0.so.0
 g_main_context_new () at /lib/x86_64-linux-gnu/libglib-2.0.so.0
 pk_client_resolve () at /usr/lib/x86_64-linux-gnu/libpackagekit-glib2.so.18
 () at /usr/lib/x86_64-linux-gnu/gs-plugins-11/libgs_plugin_packagekit-refine.so
 gs_plugin_refine () at /usr/lib/x86_64-linux-gnu/gs-plugins-11/libgs_plugin_packagekit-refine.so
Title: gnome-software crashed with signal 5
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo

Revision history for this message
stephen saines (stephensaines) wrote :
Revision history for this message
Apport retracing service (apport) wrote :

StacktraceTop:
 g_wakeup_new () at ../../../../glib/gwakeup.c:161
 g_main_context_new () at ../../../../glib/gmain.c:656
 pk_client_resolve (client=0x55f21e3081c0, filters=filters@entry=327680, packages=0x7f1aac0e7410, cancellable=cancellable@entry=0x55f21fa90e10, progress_callback=0x7f1ad9f354a0 <gs_plugin_packagekit_progress_cb>, progress_user_data=progress_user_data@entry=0x7f1ac1473700, error=0x7f1ac1473878) at pk-client-sync.c:90
 gs_plugin_packagekit_resolve_packages_with_filter (plugin=plugin@entry=0x55f21e3223c0, list=list@entry=0x55f222788c80, filter=327680, cancellable=cancellable@entry=0x55f21fa90e10, error=error@entry=0x7f1ac1473878) at ../plugins/packagekit/gs-plugin-packagekit-refine.c:127
 gs_plugin_packagekit_resolve_packages (error=0x7f1ac1473878, cancellable=0x55f21fa90e10, list=0x55f222788c80, plugin=0x55f21e3223c0) at ../plugins/packagekit/gs-plugin-packagekit-refine.c:170

Revision history for this message
Apport retracing service (apport) wrote : Stacktrace.txt
Revision history for this message
Apport retracing service (apport) wrote : StacktraceSource.txt
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Apport retracing service (apport) wrote : ThreadStacktrace.txt
Changed in gnome-software (Ubuntu):
importance: Undecided → Medium
tags: removed: need-amd64-retrace
Revision history for this message
Launchpad Janitor (janitor) wrote : Re: gnome-software crashed with signal 5

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in gnome-software (Ubuntu):
status: New → Confirmed
information type: Private → Public
Changed in gnome-software (Ubuntu):
importance: Medium → High
Revision history for this message
Sebastien Bacher (seb128) wrote :

Could someone having the issue give the output from this command?
$ lsof | awk '{ print $1 }' | uniq -c | sort -rn | head

Changed in gnome-software (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Scott Mackay (sgian333) wrote :

This is what I have for

$ lsof | awk '{ print $1 }' | uniq -c | sort -rn | head
17808 dropbox
   6042 dropbox
   3504 JS\x20Hel
   3024 JS\x20Hel
   2628 DNS\x20Re
   2456 JS\x20Hel
   2056 JS\x20Hel
   1856 JS\x20Hel
   1752 mozStorag
   1600 JS\x20Hel

summary: - gnome-software crashed with signal 5
+ gnome-software crashed with signal 5 in g_wakeup_new →
+ g_main_context_new → pk_client_resolve →
+ gs_plugin_packagekit_resolve_packages_with_filter →
+ gs_plugin_packagekit_resolve_packages
description: updated
description: updated
tags: added: bugpattern-needed
Changed in gnome-software (Ubuntu):
status: Incomplete → Confirmed
tags: added: rls-bb-incoming
Will Cooke (willcooke)
Changed in gnome-software (Ubuntu):
assignee: nobody → Robert Ancell (robert-ancell)
tags: removed: rls-bb-incoming
Revision history for this message
Andrea Azzarone (azzar1) wrote :

I guess we can close this one. It has been fixed with gir1.2-snapd-1 1.39 as can also be seen from errors.ubuntu.com

Changed in gnome-software (Ubuntu):
status: Confirmed → Fix Released
Changed in gnome-software (Ubuntu Bionic):
status: Confirmed → Fix Released
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