Missing IP address info in Gnome Network Indicator pulldown
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
gnome-shell (Ubuntu) |
Opinion
|
Undecided
|
Unassigned |
Bug Description
In order to support end-users using Ubuntu over the telephone it is often necessary to request the user to tell you their IP address. In previous versions of ubuntu it was in two clicks Network, Network Status.
For some reason this information is no longer available in 18.04LTS Beta 1. This makes it very difficult to support.
It is unreasonable and not-secure for end users to be opening the terminal to identify the IP address. Even if that is how Windows does it, Ubuntu has always been better on supportability.
Steps to reproduce:
Click the combined Network, Volume, Power indicator dropdown
Click Wired Connected
Click Wired Settings
No IP, MAC, Gateway information shown. No useful information at all in fact.
What should happen:
Click the Network Icon
Click Network Information
A dialog box (that you can copy paste from) with all the network information IP, MAC, Gateway are shown.
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: gnome-shell-
ProcVersionSign
Uname: Linux 4.15.0-10-generic x86_64
ApportVersion: 2.20.8-0ubuntu10
Architecture: amd64
CasperVersion: 1.389
CurrentDesktop: ubuntu:GNOME
Date: Fri Mar 9 14:42:16 2018
Dependencies:
LiveMediaBuild: Ubuntu 18.04 LTS "Bionic Beaver" - Alpha amd64 (20180309)
PackageArchitec
ProcEnviron:
TERM=xterm-
PATH=(custom, no user)
XDG_RUNTIME_
LANG=nl_NL.UTF-8
SHELL=/bin/bash
SourcePackage: gnome-shell-
UpgradeStatus: No upgrade log present (probably fresh install)
affects: | gnome-shell-extension-appindicator (Ubuntu) → gnome-shell (Ubuntu) |
Click the gear button in Network Settings to see the IP address.