Shutdown does not always finish

Bug #1754486 reported by Joe Mau
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Laptop Human Spec Desc HP ProBook 470 G5, Core i7-8550U, 16GB RAM, 1TB HDD, 512GB SSD (3KZ07EA#ABD)

Run Checkbox with no probs as far as i remember.

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: linux-image-4.13.0-36-generic 4.13.0-36.40~16.04.1
ProcVersionSignature: Ubuntu 4.13.0-36.40~16.04.1-generic 4.13.13
Uname: Linux 4.13.0-36-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.15
Architecture: amd64
CurrentDesktop: Unity
Date: Thu Mar 8 23:00:50 2018
InstallationDate: Installed on 2018-02-13 (22 days ago)
InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801)
SourcePackage: linux-hwe
UpgradeStatus: No upgrade log present (probably fresh install)
---
ApportVersion: 2.20.1-0ubuntu2.17
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: joma 2279 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 16.04
HibernationDevice: RESUME=UUID=747a4186-b64f-4545-ab8c-ba9cb2961f29
InstallationDate: Installed on 2018-02-13 (100 days ago)
InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801)
MachineType: HP HP ProBook 470 G5
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-43-generic.efi.signed root=UUID=0f2b268a-ea3c-40bf-a329-13b1447b9999 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 4.13.0-43.48~16.04.1-generic 4.13.16
RelatedPackageVersions:
 linux-restricted-modules-4.13.0-43-generic N/A
 linux-backports-modules-4.13.0-43-generic N/A
 linux-firmware 1.157.18
Tags: xenial
Uname: Linux 4.13.0-43-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 10/17/2017
dmi.bios.vendor: HP
dmi.bios.version: Q85 Ver. 01.01.07
dmi.board.name: 837F
dmi.board.vendor: HP
dmi.board.version: KBC Version 02.21.00
dmi.chassis.asset.tag: 5CD7497QSD
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.modalias: dmi:bvnHP:bvrQ85Ver.01.01.07:bd10/17/2017:svnHP:pnHPProBook470G5:pvr:rvnHP:rn837F:rvrKBCVersion02.21.00:cvnHP:ct10:cvr:
dmi.product.family: 103C_5336AN HP ProBook
dmi.product.name: HP ProBook 470 G5
dmi.sys.vendor: HP

Revision history for this message
Joe Mau (joemau) wrote :
affects: linux-hwe (Ubuntu) → linux (Ubuntu)
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1754486

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Joe Mau (joemau) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected
description: updated
Revision history for this message
Joe Mau (joemau) wrote : CRDA.txt

apport information

Revision history for this message
Joe Mau (joemau) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Joe Mau (joemau) wrote : IwConfig.txt

apport information

Revision history for this message
Joe Mau (joemau) wrote : Lspci.txt

apport information

Revision history for this message
Joe Mau (joemau) wrote : Lsusb.txt

apport information

Revision history for this message
Joe Mau (joemau) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Joe Mau (joemau) wrote : ProcCpuinfoMinimal.txt

apport information

Revision history for this message
Joe Mau (joemau) wrote : ProcEnviron.txt

apport information

Revision history for this message
Joe Mau (joemau) wrote : ProcInterrupts.txt

apport information

Revision history for this message
Joe Mau (joemau) wrote : ProcModules.txt

apport information

Revision history for this message
Joe Mau (joemau) wrote : PulseList.txt

apport information

Revision history for this message
Joe Mau (joemau) wrote : RfKill.txt

apport information

Revision history for this message
Joe Mau (joemau) wrote : UdevDb.txt

apport information

Revision history for this message
Joe Mau (joemau) wrote : WifiSyslog.txt

apport information

Joe Mau (joemau)
Changed in linux (Ubuntu):
status: Incomplete → Confirmed
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