(gnome-shell:26479): GLib-GObject-CRITICAL **: g_signal_handler_disconnect: assertion 'handler_id > 0' failed

Bug #1754077 reported by isma
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
gnome-shell (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Some times gnomeshell just gets stuck and crashes. I keep sending the bug reports automatically with the tool, and updating the system, but the issue is still there.
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ApportVersion: 2.20.1-0ubuntu2.15
Architecture: amd64
DisplayManager: gdm3
DistroRelease: Ubuntu 16.04
GsettingsChanges:
 org.gnome.shell enabled-extensions ['<email address hidden>', '<email address hidden>']
 org.gnome.shell command-history ['gconf-editor', 'dconf-editor', 'r', 'xrandr', 'r', 'right_mouse.sh', 'r', 'R', 'r', 'terminal', 'term', 'r', 'gnome-desktop-item-edit --create-new ~/Desktop', 'r']
 org.gnome.shell favorite-apps ['firefox.desktop', 'evolution.desktop', 'libreoffice-writer.desktop', 'org.gnome.Nautilus.desktop', 'chromium-browser.desktop', 'yelp.desktop', 'Mattermost.desktop', 'skypeforlinux.desktop', 'google-chrome.desktop']
 org.gnome.desktop.interface gtk-im-module 'gtk-im-context-simple'
InstallationDate: Installed on 2017-06-14 (267 days ago)
InstallationMedia: Ubuntu-GNOME 16.04.2 LTS "Xenial Xerus" - Release amd64 (20170215)
Package: gnome-shell 3.18.5-0ubuntu0.3
PackageArchitecture: amd64
ProcVersionSignature: Ubuntu 4.13.0-36.40~16.04.1-generic 4.13.13
Tags: third-party-packages xenial
Uname: Linux 4.13.0-36-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

_MarkForUpload: True

Revision history for this message
isma (isma.work) wrote :

It happens is LTS 16.04.1

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command only once, as it will automatically gather debugging information, in a terminal:

  apport-collect 1754077

When reporting bugs in the future please use apport by using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.

Changed in gnome-shell (Ubuntu):
status: New → Incomplete
Revision history for this message
isma (isma.work) wrote : Dependencies.txt

apport information

tags: added: apport-collected third-party-packages xenial
description: updated
Revision history for this message
isma (isma.work) wrote : JournalErrors.txt

apport information

Revision history for this message
isma (isma.work) wrote : ProcCpuinfoMinimal.txt

apport information

Revision history for this message
isma (isma.work) wrote : ProcEnviron.txt

apport information

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thanks. I can't seem to find any other reports of this crash yet, although that's also partly due to errors.ubuntu.com not responding today...

Please help us to gather a .crash file next time this problem occurs by:
1. Apply the workaround from bug 994921 now.
2. Next time the crash occurs, look in /var/crash for new files and then run:
   ubuntu-bug /var/crash/YOURFILE.crash
3. Let us know here the ID of the new bug the above command created.

Changed in gnome-shell (Ubuntu):
status: Incomplete → New
Revision history for this message
isma (isma.work) wrote :

ok, I commented out the lines
       # 'problem_types': ['Bug', 'Package'],

on the file /etc/apport/crashdb.conf

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thanks. Please also follow steps 2 and 3.

Changed in gnome-shell (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for gnome-shell (Ubuntu) because there has been no activity for 60 days.]

Changed in gnome-shell (Ubuntu):
status: Incomplete → Expired
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