AMD Ryzen 7 1800X system (Dell Inspiron 5675) randomly freezes
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Incomplete
|
High
|
Unassigned |
Bug Description
This is happening every day or so. I cannot see anything in the kern.log or syslog that give me a clue on where/what the issue might. I was using Ubuntu 17.10 earlier and upgraded to Ubuntu 18.04 on 3/3/2018, since I thought kernel 4.15 might have better support for the ryzen 7 and also maybe amdgpu for the radeon 580 might be newer. I have removed most external devices except for networking and HDMI and audio out.
Attached a tarball of info, although I believe that since I used 'ubuntu-bug linux' command, the information might be duplicated, apologize for any extra attachments.
$ ls -l dell-5675-sysinfo/
total 168
-rw-r--r-- 1 pss pss 83139 Mar 4 19:47 dmesg
-rw-r--r-- 1 pss pss 26154 Mar 4 19:44 dmidecode
-rw-r--r-- 1 pss pss 1507 Mar 4 19:45 gpu-manager.log
-rw-r--r-- 1 pss pss 110 Mar 4 19:44 lsb-release-a
-rw-r--r-- 1 pss pss 1464 Mar 4 19:44 lscpu
-rw-r--r-- 1 pss pss 4353 Mar 4 19:46 lspci
-rw-r--r-- 1 pss pss 4105 Mar 4 20:05 lspci-vvv-
-rw-r--r-- 1 pss pss 19318 Mar 4 19:48 mprime-
-rw-r--r-- 1 pss pss 104 Mar 4 19:44 uname-a
-rw-r--r-- 1 pss pss 35 Mar 4 20:27 version.log
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: linux-image-
ProcVersionSign
Uname: Linux 4.15.0-10-generic x86_64
ApportVersion: 2.20.8-0ubuntu10
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
/dev/snd/
CurrentDesktop: ubuntu:GNOME
Date: Sun Mar 4 20:21:55 2018
InstallationDate: Installed on 2018-02-16 (16 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20180105.1)
MachineType: Dell Inc. Inspiron 5675
ProcEnviron:
TERM=xterm-
PATH=(custom, no user)
XDG_RUNTIME_
LANG=en_US.utf8
SHELL=/bin/bash
ProcFB: 0 amdgpudrmfb
ProcKernelCmdLine: BOOT_IMAGE=
RelatedPackageV
linux-
linux-
linux-firmware 1.172
SourcePackage: linux
UpgradeStatus: Upgraded to bionic on 2018-03-04 (1 days ago)
dmi.bios.date: 12/04/2017
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.3.6
dmi.board.name: 07PR60
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 3
dmi.chassis.vendor: Dell Inc.
dmi.chassis.
dmi.modalias: dmi:bvnDellInc.
dmi.product.family: Inspiron
dmi.product.name: Inspiron 5675
dmi.product.
dmi.sys.vendor: Dell Inc.
summary: |
- AMD 7 1800X system (Dell Inspiron 5675) randomly freezes + AMD Ryzen 7 1800X system (Dell Inspiron 5675) randomly freezes |
Most of the times, I have had to powercycle to recover. Sometimes pings work, but not ssh. When this happens, I could use a 'ALT-SysReq USB' sequence to try and reboot, which appeared to work, but eventually had to powercycle.