Firefox blanks out and features a "loading" wheel

Bug #1752358 reported by Jeb E.
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
firefox (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Firefox will often blank out and feature a large "loading" wheel on my screen as if it is waiting to reload the page or something. When this happens, all tabs need to be reloaded but it takes about five minutes for the computer to even respond and begin loading the site(s) again.

ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: firefox 58.0.2+build1-0ubuntu0.17.10.1
ProcVersionSignature: Ubuntu 4.13.0-36.40-lowlatency 4.13.13
Uname: Linux 4.13.0-36-lowlatency x86_64
AddonCompatCheckDisabled: False
ApportVersion: 2.20.7-0ubuntu3.7
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: jeb 1391 F.... pulseaudio
BuildID: 20180208173149
Channel: Unavailable
CurrentDesktop: ubuntu:GNOME
Date: Wed Feb 28 10:28:35 2018
Extensions: extensions.sqlite corrupt or missing
ForcedLayersAccel: False
IfupdownConfig:
 # interfaces(5) file used by ifup(8) and ifdown(8)
 auto lo
 iface lo inet loopback
IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
IpRoute:
 default via 192.168.86.1 dev wlp1s0 proto static metric 600
 169.254.0.0/16 dev wlp1s0 scope link metric 1000
 192.168.86.0/24 dev wlp1s0 proto kernel scope link src 192.168.86.87 metric 600
Locales: extensions.sqlite corrupt or missing
MostRecentCrashID: bp-1c664c74-b6f2-471a-9aa4-e303d1171129
PrefSources: prefs.js
ProcEnviron:
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
Profiles: Profile0 (Default) - LastVersion=58.0.2/20180208173149 (In use)
RunningIncompatibleAddons: False
SourcePackage: firefox
SubmittedCrashIDs: bp-1c664c74-b6f2-471a-9aa4-e303d1171129
Themes: extensions.sqlite corrupt or missing
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/14/2017
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.14.0
dmi.board.name: 01DC01
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.14.0:bd09/14/2017:svnDellInc.:pnInspiron13-5368:pvr:rvnDellInc.:rn01DC01:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.family: Inspiron
dmi.product.name: Inspiron 13-5368
dmi.sys.vendor: Dell Inc.

Revision history for this message
Jeb E. (jebeld17) wrote :
Revision history for this message
Paul White (paulw2u) wrote :

Is this still an issue now that Firefox 65.0 is the currently supported version?

Changed in firefox (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for firefox (Ubuntu) because there has been no activity for 60 days.]

Changed in firefox (Ubuntu):
status: Incomplete → Expired
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