package linux-image-4.13.0-36-generic 4.13.0-36.40 failed to install/upgrade: run-parts: /etc/kernel/postinst.d/initramfs-tools exited with return code 1

[Gunawan Wijaya]

idk what happen in the background, but the laptop is quite noisy (high cpu utilization), then i shut it down, the next time i login, dpkg error and dkms is hang

ProblemType: Package
DistroRelease: Ubuntu 17.10
Package: linux-image-4.13.0-36-generic 4.13.0-36.40
ProcVersionSignature: Ubuntu 4.13.0-32.35-generic 4.13.13
Uname: Linux 4.13.0-32-generic x86_64
ApportVersion: 2.20.7-0ubuntu3.7
AptOrdering: NULL: ConfigurePending
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: gdm 1375 F.... pulseaudio
                      gunawan 1772 F.... pulseaudio
Date: Sat Feb 24 03:07:04 2018
ErrorMessage: run-parts: /etc/kernel/postinst.d/initramfs-tools exited with return code 1
InstallationDate: Installed on 2018-02-10 (13 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20180105.1)
MachineType: Micro-Star International Co., Ltd. GP62M 7RD
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-32-generic.efi.signed root=UUID=e073ad8c-0c3e-4040-a8d8-a50d3a86a2b7 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
Python3Details: /usr/bin/python3.6, Python 3.6.3, python3-minimal, 3.6.3-0ubuntu2
PythonDetails: /usr/bin/python2.7, Python 2.7.14, python-minimal, 2.7.14-2ubuntu1
RelatedPackageVersions: grub-pc N/A
SourcePackage: initramfs-tools
Title: package linux-image-4.13.0-36-generic 4.13.0-36.40 failed to install/upgrade: run-parts: /etc/kernel/postinst.d/initramfs-tools exited with return code 1
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/07/2016
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: E16J9IMS.307
dmi.board.asset.tag: Default string
dmi.board.name: MS-16J9
dmi.board.vendor: Micro-Star International Co., Ltd.
dmi.board.version: REV:1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Micro-Star International Co., Ltd.
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE16J9IMS.307:bd11/07/2016:svnMicro-StarInternationalCo.,Ltd.:pnGP62M7RD:pvrREV1.0:rvnMicro-StarInternationalCo.,Ltd.:rnMS-16J9:rvrREV1.0:cvnMicro-StarInternationalCo.,Ltd.:ct10:cvrN/A:
dmi.product.family: G
dmi.product.name: GP62M 7RD
dmi.product.version: REV:1.0
dmi.sys.vendor: Micro-Star International Co., Ltd.

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Jisse Reitsma (jissereitsma)]

I struggled with this issue as well. I think I have solved it by running "/etc/kernel/postinst.d/dkms 4.13.0-36-generic --force /boot/vmlinuz-4.13.0-36-generic" (so adding a "--force" flag).

[Svetozar Misljencevic (svetozar01)]

Adding --force flag didn't help... It still hangs