Duplicate entry for Microsoft Office 2010

Bug #1751228 reported by Sandro Lukaszczyk
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
OCS Inventory: Windows Agent
New
Undecided
Unassigned

Bug Description

Hello,

we have an issue with the OCS-Inventory Windows Agent. The problem is, that the agent finds two Entries for Microsoft Office Word 2010, one labeled as "Microsoft Word 2010" and the other as "Microsoft Office Word 2010".

Windows lists at "Programs and Features" only one Microsoft Word, labeled as "Microsoft Word 2010".
How could such a behaviour be and how can we fix it?

Please take a look at the attached screenshot.

Revision history for this message
Sandro Lukaszczyk (sandrol) wrote :
summary: - Dublicate rntry for Microsoft Office 2010
+ Dublicate entry for Microsoft Office 2010
summary: - Dublicate entry for Microsoft Office 2010
+ Duplicate entry for Microsoft Office 2010
Revision history for this message
Daniel Braga (dbraga2000) wrote :

I have the same problem. My server is an Oracle Linux 7 with OCS Inventory 2.9.

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