Firefox 58.0.2 on ubuntu 16.04 crashes immediately on start on armhf

Bug #1750444 reported by Gareth Woolridge
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
firefox (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Firefox on Ubuntu 16.04 crashes when launched on armhf.

ii firefox 58.0.2+build1-0ubuntu0.16.04.1 armhf Safe and easy web browser from Mozilla

Description: Ubuntu 16.04.3 LTS
Release: 16.04

gareth@localhost:~$ firefox
ExceptionHandler::GenerateDump cloned child 2738
ExceptionHandler::SendContinueSignalToChild sent continue signal to child
ExceptionHandler::WaitForContinueSignal waiting for continue signal...

The Mozilla crash reporter then appears with the following details:

BuildID: 20180208174903
CrashTime: 1519075131
FramePoisonBase: 0000004041121792
FramePoisonSize: 4096
InstallTime: 1518612690
ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384}
ProductName: Firefox
ReleaseChannel: release
SafeMode: 0
SecondsSinceLastCrash: 12
StartupCrash: 1
StartupTime: 1519075131
ThreadIdNameMapping: 2717:"Gecko_IOThread",2719:"Timer",2720:"Link Monitor",2721:"Socket Thread",2725:"JS Watchdog",2734:"BGReadURLs",2735:"Hang Monitor",
Throttleable: 1
UptimeTS: .737944
Vendor: Mozilla
Version: 58.0.2

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: firefox 58.0.2+build1-0ubuntu0.16.04.1
Uname: Linux 3.4.113-lineageos-gbe73925 armv7l
AddonCompatCheckDisabled: False
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.25.
AplayDevices: Error: [Errno 2] No such file or directory: 'aplay'
ApportVersion: 2.20.1-0ubuntu2.15
Architecture: armhf
ArecordDevices: Error: [Errno 2] No such file or directory: 'arecord'
BuildID: 20180208174903
Card0.Amixer.info: Error: [Errno 2] No such file or directory: 'amixer'
Card0.Amixer.values: Error: [Errno 2] No such file or directory: 'amixer'
Channel: Unavailable
CurrentDesktop: LXDE
CurrentDmesg: Error: command ['dmesg'] failed with exit code 1: dmesg: read kernel buffer failed: Bad address
Date: Mon Feb 19 21:09:36 2018
Extensions: extensions.sqlite corrupt or missing
ForcedLayersAccel: False
IfupdownConfig:
 # interfaces(5) file used by ifup(8) and ifdown(8)
 # Include files from /etc/network/interfaces.d:
 source-directory /etc/network/interfaces.d
IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
IpRoute: 192.168.88.0/24 dev wlan0 proto kernel scope link src 192.168.88.242
Locales: extensions.sqlite corrupt or missing
MostRecentCrashID: bp-c19e89a7-03cb-46ce-b10e-eaaf80180214
PciMultimedia:

PciNetwork:

PrefSources: prefs.js
ProcEnviron:
 LC_CTYPE=en_GB.UTF-8
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
Profiles: Profile0 (Default) - LastVersion=Safe Mode/Safe Mode (Out of date)
RunningIncompatibleAddons: False
SourcePackage: firefox
SubmittedCrashIDs: bp-c19e89a7-03cb-46ce-b10e-eaaf80180214
Themes: extensions.sqlite corrupt or missing
UpgradeStatus: No upgrade log present (probably fresh install)
---
AddonCompatCheckDisabled: False
ApportVersion: 2.20.1-0ubuntu2.15
Architecture: armhf
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: gareth 1588 F.... pulseaudio
BuildID: 20180208174903
Channel: Unavailable
CurrentDesktop: MATE
DistroRelease: Ubuntu 16.04
Extensions: extensions.sqlite corrupt or missing
ForcedLayersAccel: False
IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
IpRoute:
 default via 192.168.88.1 dev wlan0 proto static metric 600
 169.254.0.0/16 dev wlan0 scope link metric 1000
 192.168.88.0/24 dev wlan0 proto kernel scope link src 192.168.88.108 metric 600
Locales: extensions.sqlite corrupt or missing
MostRecentCrashID: bp-a19e3c7c-568f-462a-b661-1f3991180221
Package: firefox 58.0.2+build1-0ubuntu0.16.04.1
PackageArchitecture: armhf
PciNetwork:

Profiles: Profile0 (Default) - LastVersion=58.0.2/20180208174903
RunningIncompatibleAddons: False
SubmittedCrashIDs:
 bp-a19e3c7c-568f-462a-b661-1f3991180221
 bp-e37c906e-e138-46f6-b967-d97131180221
 bp-4e7ff984-5f4e-4586-9e83-266e41180118
Tags: xenial
Themes: extensions.sqlite corrupt or missing
Uname: Linux 4.9.77-v7+ armv7l
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip gpio i2c input lpadmin plugdev sambashare spi sudo video
_MarkForUpload: True

Revision history for this message
Gareth Woolridge (moon127) wrote :
Revision history for this message
Gareth Woolridge (moon127) wrote :

Note while I submitted this from a Linux chroot env on an Android device it also fails in the same way on a RPi3 running Ubuntu-Mate.

Revision history for this message
Gareth Woolridge (moon127) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected
description: updated
Revision history for this message
Gareth Woolridge (moon127) wrote : CRDA.txt

apport information

Revision history for this message
Gareth Woolridge (moon127) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Gareth Woolridge (moon127) wrote : Dependencies.txt

apport information

Revision history for this message
Gareth Woolridge (moon127) wrote : IfupdownConfig.txt

apport information

Revision history for this message
Gareth Woolridge (moon127) wrote : IpAddr.txt

apport information

Revision history for this message
Gareth Woolridge (moon127) wrote : IwConfig.txt

apport information

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Gareth Woolridge (moon127) wrote : JournalErrors.txt

apport information

Revision history for this message
Gareth Woolridge (moon127) wrote : ProcCpuinfoMinimal.txt

apport information

Revision history for this message
Gareth Woolridge (moon127) wrote : ProcEnviron.txt

apport information

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Gareth Woolridge (moon127) wrote : PulseList.txt

apport information

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Gareth Woolridge (moon127) wrote : RfKill.txt

apport information

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Gareth Woolridge (moon127) wrote : WifiSyslog.txt

apport information

Revision history for this message
Carl Miller (chaz-q) wrote :

I'm also affected. I saw this bug last time I fired up my chromebook with FF 58.0.2, and now again after doing a dist-upgrade and bringing down 59.0.2.

HP 13" Chromebook G3, Nyan-Blaze platform. Quad-core nVidia Tegra, similar to OP. ARMv7l arch, variant 0x3, part 0xC0F, revision 3.

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in firefox (Ubuntu):
status: New → Confirmed
Revision history for this message
Carl Miller (chaz-q) wrote :

apport-cli collected info from affected platform

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