ISST-LTE:KVM:boslcp2g4: Ubuntu Bionic netboot install kernel mismatch failure

Bug #1750324 reported by bugproxy
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
The Ubuntu-power-systems project
Fix Released
Critical
Canonical Foundations Team
debian-installer (Ubuntu)
Fix Released
Undecided
Ubuntu on IBM Power Systems Bug Triage

Bug Description

== Comment: #0 - Edward Cheslek <email address hidden> - 2018-02-16 14:40:33 ==
---Problem Description---
Trying to netboot install 18.04 fails with a kernel mismatch error between the repo and the netboot image.

lqqqqqqqqqqqqqqqqu [!!] Download installer components tqqqqqqqqqqqqqqqqqk
   x x
   x No kernel modules were found. This probably is due to a mismatch x
   x between the kernel used by this version of the installer and the x
   x kernel version available in the archive. x
   x x
   x If you're installing from a mirror, you can work around this problem x
   x by choosing to install a different version of Ubuntu. The install x
   x will probably fail to work if you continue without kernel modules. x
   x x
   x Continue the install without loading kernel modules? x
   x x
   x <Go Back> <Yes> <No> x
   x x
   mqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqj

<Tab> moves; <Space> selects; <Enter> activates buttons

Both images are the latest available from the 'current' links on ports.ubuntu.com

Contact Information = <email address hidden>

---uname output---
Linux boslcp2g4 4.13.0-25-generic #29-Ubuntu SMP Mon Jan 8 21:15:55 UTC 2018 ppc64le GNU/Linux

Machine Type = 9006-22C

---boot type---
Network boot

---bootloader---
grub

---Kernel cmdline used to launch install---
ubuntu-installer-1804/ppc64el/vmlinux tasks=standard --- quiet

---Bootloader protocol---
tftp

---Install repository type---
Internet repository

---Install repository Location---
us.ports.ubuntu.com

---Point of failure---
Failed while accessing install media

== Comment: #1 - Edward Cheslek <email address hidden> - 2018-02-16 14:41:01 ==

== Comment: #5 - Krishnaja Balachandran <email address hidden> - 2018-02-18 23:59:48 ==
Hi Seeteena,

Yes the Ubuntu builds are the latest ones available in bionic site as per the date:
We get daily images here:
http://ports.ubuntu.com/dists/bionic/main/installer-ppc64el/current/images/netboot/

-Krishnaja

== Comment: #6 - Krishnaja Balachandran <email address hidden> - 2018-02-19 00:15:04 ==
Also, the netboot.tar.gz is dated 2018-02-08 even today!

netboot images are not updated after Feb 8,2018.

Revision history for this message
bugproxy (bugproxy) wrote : hardware summary install debug log

Default Comment by Bridge

tags: added: architecture-ppc64le bugnameltc-164788 severity-critical targetmilestone-inin---
Revision history for this message
bugproxy (bugproxy) wrote : install debug syslog

Default Comment by Bridge

Changed in ubuntu:
assignee: nobody → Ubuntu on IBM Power Systems Bug Triage (ubuntu-power-triage)
affects: ubuntu → debian-installer (Ubuntu)
Frank Heimes (fheimes)
Changed in ubuntu-power-systems:
importance: Undecided → Critical
assignee: nobody → Canonical Foundations Team (canonical-foundations)
Revision history for this message
Steve Langasek (vorlon) wrote :

The images at http://ports.ubuntu.com/dists/bionic/main/installer-ppc64el/current/images/netboot/ are updated to a version from today (22 Feb), which should resolve this issue.

Note that the images are only updated whenever the debian-installer package changes. In principle, that should happen each time the linux package is updated in the release pocket. Looking at the history, it is unclear to me why things were out of sync for you; however, as all of these packages have revved since then, the original issue should be resolved. Please reopen if you find that it recurs.

Changed in debian-installer (Ubuntu):
status: New → Fix Released
Manoj Iyer (manjo)
Changed in ubuntu-power-systems:
status: New → Fix Released
Revision history for this message
bugproxy (bugproxy) wrote : Comment bridged from LTC Bugzilla

------- Comment From <email address hidden> 2018-02-26 05:17 EDT-------
Hi,

I still get this error message :

?????????????????? [!!] Download installer components ???????????????????
? ?
? No kernel modules were found. This probably is due to a mismatch ?
? between the kernel used by this version of the installer and the ?
? kernel version available in the archive. ?
? ?
? If you?re installing from a mirror, you can work around this problem ?
? by choosing to install a different version of Ubuntu. The install ?
? will probably fail to work if you continue without kernel modules. ?
? ?
? Continue the install without loading kernel modules? ?
? ?
? <Go Back> <Yes> <No> ?
? ?
?????????????????????????????????????????????????????????????????????????

<Tab> moves; <Space> selects; <Enter> activates buttons

but unlike before, the installation could proceed without loading kernel modules completed and system came up with ubuntu18.04

- Krishnaja

bugproxy (bugproxy)
tags: added: targetmilestone-inin1804
removed: targetmilestone-inin---
Revision history for this message
Steve Langasek (vorlon) wrote :

> I still get this error message :

Are you using an out-of-date mirror of the Ubuntu archive?

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