I have a Lenovo ideapad 320-15ISK touchpad still not working

Bug #1749431 reported by Antonio Sorlozano
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux-hwe (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

This morning I have installed the package 'linux-oem-tools-4.13.0', but my touchpad still not working in Ubuntu 16.04LTS.

In syslog every few seconds appears messages like this:
Feb 14 12:35:36 platon kernel: [ 1298.426724] elan_i2c i2c-ELAN0608:00: invalid report id data (1)
Feb 14 12:35:42 platon kernel: [ 1304.194824] elan_i2c i2c-ELAN0608:00: invalid report id data (1)
Feb 14 12:35:48 platon kernel: [ 1309.962904] elan_i2c i2c-ELAN0608:00: invalid report id data (1)
Feb 14 12:35:54 platon kernel: [ 1315.731449] elan_i2c i2c-ELAN0608:00: invalid report id data (1)
Feb 14 12:36:00 platon kernel: [ 1321.502676] elan_i2c i2c-ELAN0608:00: invalid report id data (1)
Feb 14 12:36:05 platon kernel: [ 1327.274890] elan_i2c i2c-ELAN0608:00: invalid report id data (1)

Nothing has working for me, I have try everithing but nothing has succeed.

Can anybody help me?

Thanks in advance.

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: linux-image-4.13.0-32-generic 4.13.0-32.35~16.04.1
ProcVersionSignature: Ubuntu 4.13.0-32.35~16.04.1-generic 4.13.13
Uname: Linux 4.13.0-32-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.15
Architecture: amd64
CurrentDesktop: Unity
Date: Wed Feb 14 12:29:50 2018
InstallationDate: Installed on 2018-02-01 (12 days ago)
InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801)
SourcePackage: linux-hwe
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Antonio Sorlozano (antonio-sorlozano) wrote :
summary: - I have an Lenovo ideapad 320-15ISK and touch pad isn't recognized
+ I have an Lenovo ideapad 320-15ISK and touch pad still not working
summary: - I have an Lenovo ideapad 320-15ISK and touch pad still not working
+ I have a Lenovo ideapad 320-15ISK It's touchpad still not working
description: updated
summary: - I have a Lenovo ideapad 320-15ISK It's touchpad still not working
+ I have a Lenovo ideapad 320-15ISK touchpad still not working
Revision history for this message
Po-Hsu Lin (cypressyew) wrote :

Hello,

do you still seeing this for the latest HWE kernel on Xenial? (should be 4.15, uname -a for the kernel version)
Thanks

Changed in linux-hwe (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux-hwe (Ubuntu) because there has been no activity for 60 days.]

Changed in linux-hwe (Ubuntu):
status: Incomplete → Expired
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