Ubuntu

Frezze of my ubuntu 17.10

Bug #1749149 reported by Gopinath on 2018-02-13

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	Ubuntu	Won't Fix	Undecided	Unassigned

Bug Description

while watching video it frezzes my full laptop

ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: xorg 1:7.7+19ubuntu3
ProcVersionSignature: Ubuntu 4.13.0-19.22-generic 4.13.13
Uname: Linux 4.13.0-19-generic x86_64
.tmp.unity_support_test.1:

ApportVersion: 2.20.7-0ubuntu3.7
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Tue Feb 13 15:43:26 2018
DistUpgraded: 2017-12-08 18:23:43,105 DEBUG icon theme changed, re-reading
DistroCodename: artful
DistroVariant: ubuntu
DkmsStatus:
anbox-modules-ashmem, 9~zesty1, 4.13.0-19-generic, x86_64: installed
anbox-modules-ashmem, 9~zesty1, 4.13.0-32-generic, x86_64: installed
anbox-modules-binder, 9~zesty1, 4.13.0-19-generic, x86_64: installed
anbox-modules-binder, 9~zesty1, 4.13.0-32-generic, x86_64: installed
ExtraDebuggingInterest: I just need to know a workaround
GraphicsCard:
Intel Corporation HD Graphics 5500 [8086:1616] (rev 09) (prog-if 00 [VGA controller])
Subsystem: Dell HD Graphics 5500 [1028:06b0]
InstallationDate: Installed on 2017-01-18 (391 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
MachineType: Dell Inc. Inspiron 3558
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-19-generic.efi.signed root=UUID=1084155d-0138-4d5d-a47a-091b41af6441 ro recovery nomodeset
Renderer: Software
SourcePackage: xorg
UpgradeStatus: Upgraded to artful on 2017-12-08 (66 days ago)
dmi.bios.date: 09/06/2016
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A11
dmi.board.name: 0XCR91
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA11:bd09/06/2016:svnDellInc.:pnInspiron3558:pvr:rvnDellInc.:rn0XCR91:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: Inspiron 3558
dmi.sys.vendor: Dell Inc.
version.compiz: compiz 1:0.9.13.1+17.10.20170901-0ubuntu1
version.libdrm2: libdrm2 2.4.83-1
version.libgl1-mesa-dri: libgl1-mesa-dri 17.2.8-0ubuntu0~17.10.1
version.libgl1-mesa-glx: libgl1-mesa-glx 17.2.8-0ubuntu0~17.10.1
version.xserver-xorg-core: xserver-xorg-core 2:1.19.5-0ubuntu2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.5-1ubuntu1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.10.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20170309-0ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2

Tags:

Revision history for this message

Gopinath (gopi0808) wrote on 2018-02-13:

BootLog.txt Edit (101.4 KiB, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (64.0 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (6.6 KiB, text/plain; charset="utf-8")
DpkgLog.txt Edit (236.4 KiB, text/plain; charset="utf-8")
JournalErrors.txt Edit (139.5 KiB, text/plain; charset="utf-8")
Lspci.txt Edit (10.5 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (481 bytes, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (4.1 KiB, text/plain; charset="utf-8")
ProcCpuinfoMinimal.txt Edit (1.0 KiB, text/plain; charset="utf-8")
ProcEnviron.txt Edit (109 bytes, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (2.8 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (8.1 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (180.1 KiB, text/plain; charset="utf-8")
UnitySupportTest.txt Edit (670 bytes, text/plain; charset="utf-8")
XorgLog.txt Edit (34.4 KiB, text/plain; charset="utf-8")
XorgLogOld.txt Edit (31.0 KiB, text/plain; charset="utf-8")
Xrandr.txt Edit (670 bytes, text/plain; charset="utf-8")
xdpyinfo.txt Edit (59.2 KiB, text/plain; charset="utf-8")

Emily Ratliff (emilyr) on 2018-02-19

information type:

Private Security → Public

Revision history for this message

Daniel van Vugt (vanvugt) wrote on 2018-12-17:

Thank you for reporting this bug to Ubuntu.
Ubuntu 17.10 (artful) reached end-of-life on July 19, 2018.

See this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases

We appreciate that this bug may be old and you might not be interested in discussing it any more. But if you are then please upgrade to the latest Ubuntu version and re-test. If you then find the bug is still present in the newer Ubuntu version, please add a comment here telling us which new version it is in and change the bug status to Confirmed.