[Hewlett-Packard HP EliteBook 8460p] hibernate/resume failure

Bug #1747633 reported by mfakhriabdullah@gmail.com
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

suddenly screen blank with some yellow dot on the left edge blinking, i don't know why. recovered after reboot

ProblemType: KernelOops
DistroRelease: Ubuntu 18.04
Package: linux-image-4.13.0-32-generic 4.13.0-32.35
ProcVersionSignature: Ubuntu 4.13.0-32.35-generic 4.13.13
Uname: Linux 4.13.0-32-generic x86_64
Annotation: This occurred during a previous hibernation, and prevented the system from resuming properly.
ApportVersion: 2.20.8-0ubuntu8
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: muhammad 1521 F.... pulseaudio
Date: Sun Feb 4 20:26:12 2018
DuplicateSignature: hibernate/resume:Hewlett-Packard HP EliteBook 8460p:68SCF Ver. F.65
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: hibernate/resume
HibernationDevice: RESUME=UUID=efe174e4-e201-4371-a3f2-5838808bd295
InstallationDate: Installed on 2018-02-02 (3 days ago)
InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801)
InterpreterPath: /usr/bin/python3.6
MachineType: Hewlett-Packard HP EliteBook 8460p
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-32-generic root=UUID=e19030b9-4b26-46ca-9237-14b74aa33739 ro quiet splash vt.handoff=1
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
Python3Details: /usr/bin/python3.6, Python 3.6.4, python3-minimal, 3.6.3-0ubuntu2
PythonDetails: /usr/bin/python2.7, Python 2.7.14+, python-minimal, 2.7.14-2ubuntu1
RelatedPackageVersions:
 linux-restricted-modules-4.13.0-32-generic N/A
 linux-backports-modules-4.13.0-32-generic N/A
 linux-firmware 1.170
SourcePackage: linux
Title: [Hewlett-Packard HP EliteBook 8460p] hibernate/resume failure
UpgradeStatus: Upgraded to bionic on 2018-02-04 (1 days ago)
UserGroups:

dmi.bios.date: 04/06/2017
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68SCF Ver. F.65
dmi.board.name: 161C
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 97.4E
dmi.chassis.asset.tag: CNU2379L6S
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr68SCFVer.F.65:bd04/06/2017:svnHewlett-Packard:pnHPEliteBook8460p:pvrA0001D02:rvnHewlett-Packard:rn161C:rvrKBCVersion97.4E:cvnHewlett-Packard:ct10:cvr:
dmi.product.family: 103C_5336AN
dmi.product.name: HP EliteBook 8460p
dmi.product.version: A0001D02
dmi.sys.vendor: Hewlett-Packard

Revision history for this message
mfakhriabdullah@gmail.com (mfakhriabdullah) wrote :
tags: removed: need-duplicate-check
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Did this issue start happening after an update/upgrade? Was there a prior kernel version where you were not having this particular problem?

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.15 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.15

Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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