application startup blocks on plugin timeout

Bug #1747034 reported by Jean-Baptiste Lallement
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
gnome-software (Ubuntu)
Confirmed
Low
Unassigned

Bug Description

On my test machine fwupd service timeouts (due to bug 1746485) This causes gnome-software to wait until the timeout during startup and has an impact of 20s on startup.

16:06:43:0338 Gs plugin no longer recently active: packagekit-history
16:07:03:0673 Gs not GsPlugin error from plugin fwupd g-io-error-quark:24: Error calling StartServiceByName for org.freedesktop.fwupd: Timeout was reached
16:07:03:0673 Gs failed to call gs_plugin_refresh on fwupd: Error calling StartServiceByName for org.freedesktop.fwupd: Timeout was reached
16:07:03:0674 As run 0x55835f044d90~GsPlugin::packagekit-refresh(gs_plugin_refresh)
16:07:03:0683 Gs emitting global waiting

If the service is removed it starts faster bug then an error message is displayed on the UI ('Something went wrong')

16:08:19:0509 As run 0x561b59f85590~GsPlugin::fwupd(gs_plugin_refresh)
16:08:19:0514 Gs not GsPlugin error from plugin fwupd FwupdError:10: The name org.freedesktop.fwupd was not provided by any .service files
16:08:19:0514 Gs failed to call gs_plugin_refresh on fwupd: The name org.freedesktop.fwupd was not provided by any .service files
16:08:19:0514 As run 0x561b59f85590~GsPlugin::packagekit-refresh(gs_plugin_refresh)

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: gnome-software 3.26.5-1ubuntu1
ProcVersionSignature: Ubuntu 4.13.0-25.29-generic 4.13.13
Uname: Linux 4.13.0-25-generic x86_64
ApportVersion: 2.20.8-0ubuntu7
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Fri Feb 2 17:09:38 2018
InstallationDate: Installed on 2013-09-03 (1612 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Alpha amd64 (20130902)
InstalledPlugins:
 gnome-software-plugin-flatpak 3.26.5-1ubuntu1
 gnome-software-plugin-limba N/A
 gnome-software-plugin-snap 3.26.5-1ubuntu1
ProcEnviron:
 TERM=screen-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=fr_FR.UTF-8
 SHELL=/bin/bash
SourcePackage: gnome-software
UpgradeStatus: Upgraded to bionic on 2018-01-26 (7 days ago)

Revision history for this message
Jean-Baptiste Lallement (jibel) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in gnome-software (Ubuntu):
status: New → Confirmed
Changed in gnome-software (Ubuntu):
importance: Undecided → Low
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