freezes after resuming from disk hibernation

Bug #1746613 reported by Eduardo
20
This bug affects 3 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Invalid
Medium
Unassigned

Bug Description

Resuming from disk hibernation works fine with previous kernel 4.10.0-32. Now the computer freezes on a black screen at the end, just after decompressing the image.

I am using uswsuspc and s2disk to hibernate successfully with the previous kernel 4.10.-32

Output from lsb_release -rd:
Description: Ubuntu 16.04.3 LTS
Release: 16.04

Output from uname -r:
4.13.0-32-generic

(If I boot with 4.10.0-28-generic from advanced options in grub, resuming works fine)

Output from lspci:
00:00.0 Host bridge: Intel Corporation 3rd Gen Core processor DRAM Controller (rev 09)
00:02.0 VGA compatible controller: Intel Corporation 3rd Gen Core processor Graphics Controller (rev 09)
00:14.0 USB controller: Intel Corporation 7 Series/C210 Series Chipset Family USB xHCI Host Controller (rev 04)
00:16.0 Communication controller: Intel Corporation 7 Series/C210 Series Chipset Family MEI Controller #1 (rev 04)
00:1a.0 USB controller: Intel Corporation 7 Series/C210 Series Chipset Family USB Enhanced Host Controller #2 (rev 04)
00:1b.0 Audio device: Intel Corporation 7 Series/C210 Series Chipset Family High Definition Audio Controller (rev 04)
00:1c.0 PCI bridge: Intel Corporation 7 Series/C210 Series Chipset Family PCI Express Root Port 1 (rev c4)
00:1c.1 PCI bridge: Intel Corporation 7 Series/C210 Series Chipset Family PCI Express Root Port 2 (rev c4)
00:1c.2 PCI bridge: Intel Corporation 7 Series/C210 Series Chipset Family PCI Express Root Port 3 (rev c4)
00:1d.0 USB controller: Intel Corporation 7 Series/C210 Series Chipset Family USB Enhanced Host Controller #1 (rev 04)
00:1f.0 ISA bridge: Intel Corporation HM77 Express Chipset LPC Controller (rev 04)
00:1f.2 SATA controller: Intel Corporation 7 Series Chipset Family 6-port SATA Controller [AHCI mode] (rev 04)
00:1f.3 SMBus: Intel Corporation 7 Series/C210 Series Chipset Family SMBus Controller (rev 04)
03:00.0 Network controller: Qualcomm Atheros AR9462 Wireless Network Adapter (rev 01)
04:00.0 Ethernet controller: Broadcom Corporation NetLink BCM57785 Gigabit Ethernet PCIe (rev 10)
04:00.1 SD Host controller: Broadcom Corporation BCM57765/57785 SDXC/MMC Card Reader (rev 10)

Please tell me what else can I provide to help with this. Thanks.

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: ubuntu-release-upgrader-core 1:16.04.23
ProcVersionSignature: Ubuntu 4.13.0-32.35~16.04.1-generic 4.13.13
Uname: Linux 4.13.0-32-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.15
Architecture: amd64
CrashDB: ubuntu
CurrentDesktop: MATE
Date: Wed Jan 31 16:44:27 2018
InstallationDate: Installed on 2018-01-28 (3 days ago)
InstallationMedia: Ubuntu-MATE 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801)
PackageArchitecture: all
SourcePackage: ubuntu-release-upgrader
Symptom: dist-upgrade
UpgradeStatus: No upgrade log present (probably fresh install)
mtime.conffile..etc.update-manager.release-upgrades: 2018-01-28T01:19:21.792226
---
ApportVersion: 2.20.1-0ubuntu2.15
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: eguerras 2172 F.... pulseaudio
CurrentDesktop: MATE
DistroRelease: Ubuntu 16.04
HibernationDevice: RESUME=UUID=b933b9cf-bad2-4f44-a703-b408e19a611a
InstallationDate: Installed on 2018-01-28 (6 days ago)
InstallationMedia: Ubuntu-MATE 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801)
MachineType: Acer V5-171
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-32-generic root=UUID=4a50e1e8-56d9-413e-9954-55648888a31d ro intel_pstate=disable resume=/dev/sda2
ProcVersionSignature: Ubuntu 4.13.0-32.35~16.04.1-generic 4.13.13
RelatedPackageVersions:
 linux-restricted-modules-4.13.0-32-generic N/A
 linux-backports-modules-4.13.0-32-generic N/A
 linux-firmware 1.157.15
Tags: xenial
Uname: Linux 4.13.0-32-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 11/06/2012
dmi.bios.vendor: Acer
dmi.bios.version: V2.08
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: Mimic
dmi.board.vendor: Acer
dmi.board.version: Type2 - Board Version
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V2.08
dmi.modalias: dmi:bvnAcer:bvrV2.08:bd11/06/2012:svnAcer:pnV5-171:pvrV2.08:rvnAcer:rnMimic:rvrType2-BoardVersion:cvnAcer:ct10:cvrV2.08:
dmi.product.family: Type1Family
dmi.product.name: V5-171
dmi.product.version: V2.08
dmi.sys.vendor: Acer

Revision history for this message
Eduardo (ngc6720) wrote :
Revision history for this message
Brian Murray (brian-murray) wrote :

This is not a bug with the software which upgrades a system from one release to another, rather its with the kernel.

affects: ubuntu-release-upgrader (Ubuntu) → linux (Ubuntu)
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1746613

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Eduardo (ngc6720) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected
description: updated
Revision history for this message
Eduardo (ngc6720) wrote : CRDA.txt

apport information

Revision history for this message
Eduardo (ngc6720) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Eduardo (ngc6720) wrote : IwConfig.txt

apport information

Revision history for this message
Eduardo (ngc6720) wrote : JournalErrors.txt

apport information

Revision history for this message
Eduardo (ngc6720) wrote : Lspci.txt

apport information

Revision history for this message
Eduardo (ngc6720) wrote : Lsusb.txt

apport information

Revision history for this message
Eduardo (ngc6720) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Eduardo (ngc6720) wrote : ProcCpuinfoMinimal.txt

apport information

Revision history for this message
Eduardo (ngc6720) wrote : ProcEnviron.txt

apport information

Revision history for this message
Eduardo (ngc6720) wrote : ProcInterrupts.txt

apport information

Revision history for this message
Eduardo (ngc6720) wrote : ProcModules.txt

apport information

Revision history for this message
Eduardo (ngc6720) wrote : PulseList.txt

apport information

Revision history for this message
Eduardo (ngc6720) wrote : RfKill.txt

apport information

Revision history for this message
Eduardo (ngc6720) wrote : UdevDb.txt

apport information

Revision history for this message
Eduardo (ngc6720) wrote : WifiSyslog.txt

apport information

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.15 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.15

Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
Revision history for this message
Claudio Fior (caiofior) wrote :

Tested with 4.15.3-041503-generic and now hibernation works.

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Eduardo (ngc6720) wrote :

4.15 is not yet in xenial-updates, so it is risky to test it in a production computer.

Claudio Fior (caiofior)
Changed in linux (Ubuntu):
status: Confirmed → Invalid
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