[Inspiron 14-3467, Realtek ALC3246, Speaker, Internal] No sound at all

Bug #1746413 reported by Himanshu
14
This bug affects 2 people
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

inbuilt speaker sound of my laptop is not working

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.4.0-112.135-generic 4.4.98
Uname: Linux 4.4.0-112-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.15
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: himanshu 2244 F.... pulseaudio
CurrentDesktop: Unity
Date: Wed Jan 31 11:14:02 2018
DistributionChannelDescriptor:
 # This is a distribution channel descriptor
 # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
 canonical-oem-somerville-xenial-amd64-20160624-2
InstallationDate: Installed on 2018-01-30 (0 days ago)
InstallationMedia: Ubuntu 16.04 "Xenial" - Build amd64 LIVE Binary 20160624-10:47
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_DevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: himanshu 2244 F.... pulseaudio
Symptom_Jack: Speaker, Internal
Symptom_Type: No sound at all
Title: [Inspiron 14-3467, Realtek ALC3246, Speaker, Internal] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/23/2017
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 01.06.00
dmi.board.name: 0WPN9K
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr01.06.00:bd03/23/2017:svnDellInc.:pnInspiron14-3467:pvr:rvnDellInc.:rn0WPN9K:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: Inspiron 14-3467
dmi.sys.vendor: Dell Inc.

Revision history for this message
Himanshu (hsneal) wrote :
Revision history for this message
Marc Deslauriers (mdeslaur) wrote : Bug is not a security issue

Thanks for taking the time to report this bug and helping to make Ubuntu better. We appreciate the difficulties you are facing, but this appears to be a "regular" (non-security) bug. I have unmarked it as a security issue since this bug does not show evidence of allowing attackers to cross privilege boundaries nor directly cause loss of data/privacy. Please feel free to report any other bugs you may find.

information type: Private Security → Public
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in alsa-driver (Ubuntu):
status: New → Confirmed
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