Shutdown hangs when laptop is on battery power

Bug #1746400 reported by John W. Galvin
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Incomplete
Undecided
Unassigned
network-manager (Ubuntu)
New
Undecided
Unassigned

Bug Description

On a Lenovo T570 laptop running Ubuntu Desktop 17.10, shutdown / power off will hang if the laptop is on battery power. The dots underneath the Ubuntu logo will continue cycling, but the laptop will never actually power down. If the laptop is plugged in, shutdown / power off will succeed.

Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1746400

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
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