Ubuntu
pulseaudio package

WD15 Dell Dock 2nd Audio Output not detected

Bug #1745765 reported by benste on 2018-01-27

This bug report is a duplicate of: Bug #1718824: The analogue audio does not work on the Dell USB Dock. Edit Remove

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	pulseaudio (Ubuntu)	New	Undecided	Unassigned

Bug Description

The Dell WD15 Dock incorrectly only has access to the Headphones output of the Thunderbolt / USB3.1c Dock.
Users of other distributions have created a workaround profile which works well on my machine (only the directories slightly differ.
It would be great if the reason for this issue could be found and either be fixed by this patch or even better by mitigating the original issue.

More details on the workaround can be found here
https://github.com/edrose/dell-dock-audio-fix

ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: pulseaudio 1:10.0-2ubuntu3
ProcVersionSignature: Ubuntu 4.13.0-32.35-generic 4.13.13
Uname: Linux 4.13.0-32-generic x86_64
ApportVersion: 2.20.7-0ubuntu3.7
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/pcmC1D1p: benste 1696 F...m pulseaudio
/dev/snd/controlC0: benste 1696 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Sat Jan 27 19:57:23 2018
EcryptfsInUse: Yes
InstallationDate: Installed on 2016-10-13 (470 days ago)
InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.2)
SourcePackage: pulseaudio
UpgradeStatus: Upgraded to artful on 2017-10-19 (99 days ago)
dmi.bios.date: 10/03/2017
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 2.3.1
dmi.board.name: 0T3FTF
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr2.3.1:bd10/03/2017:svnDellInc.:pnXPS139360:pvr:rvnDellInc.:rn0T3FTF:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.family: XPS
dmi.product.name: XPS 13 9360
dmi.sys.vendor: Dell Inc.

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Revision history for this message

benste (benste) wrote on 2018-01-27:

AlsaInfo.txt Edit (29.5 KiB, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (70.7 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (4.0 KiB, text/plain; charset="utf-8")
JournalErrors.txt Edit (52.1 KiB, text/plain; charset="utf-8")
ProcCpuinfoMinimal.txt Edit (1.2 KiB, text/plain; charset="utf-8")
ProcEnviron.txt Edit (302 bytes, text/plain; charset="utf-8")
PulseList.txt Edit (35.4 KiB, text/plain; charset="utf-8")

Revision history for this message

benste (benste) wrote on 2018-01-27:

issue was created when the fix was already in place

Revision history for this message

Daniel van Vugt (vanvugt) wrote on 2018-01-29:

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 1718824, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Feel free to continue to report any other bugs you may find.