[Asus X540LA] no sound in my laptop

Bug #1745504 reported by Suresh Khole
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
pulseaudio (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

NO SOUND IS COMING OUT OF MY LAPTOP AT ALL
 i had installed mediawiki since then it happened and now i have uninstalled it but still sound has gone

ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: pulseaudio 1:10.0-2ubuntu3
ProcVersionSignature: Ubuntu 4.13.0-31.34-generic 4.13.13
Uname: Linux 4.13.0-31-generic x86_64
ApportVersion: 2.20.7-0ubuntu3.7
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/hwC1D0', '/dev/snd/pcmC1D2c', '/dev/snd/pcmC1D0c', '/dev/snd/pcmC1D0p', '/dev/snd/controlC1', '/dev/snd/by-path', '/dev/snd/hwC0D0', '/dev/snd/pcmC0D10p', '/dev/snd/pcmC0D9p', '/dev/snd/pcmC0D8p', '/dev/snd/pcmC0D7p', '/dev/snd/pcmC0D3p', '/dev/snd/controlC0', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
CurrentDesktop: ubuntu:GNOME
Date: Fri Jan 26 05:01:52 2018
InstallationDate: Installed on 2017-11-05 (81 days ago)
InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
SourcePackage: pulseaudio
Symptom: audio
UpgradeStatus: Upgraded to artful on 2017-11-05 (81 days ago)
dmi.bios.date: 03/14/2016
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: X540LA.204
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: X540LA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: ATN12345678901234567
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX540LA.204:bd03/14/2016:svnASUSTeKCOMPUTERINC.:pnX540LA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX540LA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.family: X
dmi.product.name: X540LA
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
modified.conffile..etc.pulse.default.pa: [modified]
mtime.conffile..etc.pulse.default.pa: 2018-01-26T04:24:06.264050

Revision history for this message
Suresh Khole (sureshkhole) wrote :
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Based on the above message "PulseAudio daemon running, or not running as session daemon." I would expect you to not have sound.

1. Can you please check run this command and tell us the output?
  $ ps auxw | grep pulseaudio

2. Please also look in /var/crash and tell us if you see any crash files relating to 'pulseaudio'.

summary: - no sound in my laptop
+ [Asus X540LA] no sound in my laptop
Changed in pulseaudio (Ubuntu):
status: New → Incomplete
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Possibly also related is bug 1396640.

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for pulseaudio (Ubuntu) because there has been no activity for 60 days.]

Changed in pulseaudio (Ubuntu):
status: Incomplete → Expired
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