[Asus X540LA] no sound in my laptop
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
pulseaudio (Ubuntu) |
Expired
|
Undecided
|
Unassigned |
Bug Description
NO SOUND IS COMING OUT OF MY LAPTOP AT ALL
i had installed mediawiki since then it happened and now i have uninstalled it but still sound has gone
ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: pulseaudio 1:10.0-2ubuntu3
ProcVersionSign
Uname: Linux 4.13.0-31-generic x86_64
ApportVersion: 2.20.7-0ubuntu3.7
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/hwC1D0', '/dev/snd/
CurrentDesktop: ubuntu:GNOME
Date: Fri Jan 26 05:01:52 2018
InstallationDate: Installed on 2017-11-05 (81 days ago)
InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
SourcePackage: pulseaudio
Symptom: audio
UpgradeStatus: Upgraded to artful on 2017-11-05 (81 days ago)
dmi.bios.date: 03/14/2016
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: X540LA.204
dmi.board.
dmi.board.name: X540LA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.
dmi.modalias: dmi:bvnAmerican
dmi.product.family: X
dmi.product.name: X540LA
dmi.product.
dmi.sys.vendor: ASUSTeK COMPUTER INC.
modified.
mtime.conffile.
Based on the above message "PulseAudio daemon running, or not running as session daemon." I would expect you to not have sound.
1. Can you please check run this command and tell us the output?
$ ps auxw | grep pulseaudio
2. Please also look in /var/crash and tell us if you see any crash files relating to 'pulseaudio'.