4.13.0-31 hibernate doesn't work

Bug #1745119 reported by fjaviermolinero@ono.com
24
This bug affects 4 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Triaged
Medium
Unassigned
Artful
Triaged
Medium
Unassigned

Bug Description

Hibernate process seems work and laptop (acer aspire v5-571G) shuts down
But then laptop doesn't turn on. Blank screen and you must to force shut down with power button.
You must start system with another kernel.

I had the same problem with 4.13.0-26

Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1745119

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Can you boot back into 4.13.0-21 and see if this bug still exists?

tags: added: artful kernel-da-key pti
Changed in linux (Ubuntu):
status: Incomplete → Triaged
importance: Undecided → Medium
Changed in linux (Ubuntu Artful):
status: New → Triaged
importance: Undecided → Medium
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

If you don't have 4.13.0-21 still installed, you can download it from:
https://launchpad.net/~canonical-kernel-team/+archive/ubuntu/ppa/+build/13870500

Revision history for this message
Nicholas Taylor (ntaylor-i) wrote :

I can confirm that hibernate works on 4.13.0-21 but is broken in 4.13.0-25 and 4.13.0-31.

I have reviewed syslog and kern.log but don't see any entries regarding the failed resume attempt.

Revision history for this message
Marc Dziadek (mdziadek) wrote :

With kernel 4.13.0-31 and 4.13.0-32, resume from hibernate freeze every time.
After applying 'no_console_suspend' in grub, some more infos are printed to console:

PM: quiesce of devices complete after x msec
PM: late quiesce of devices complete after x msec
PM: noirq quiesce of devices complete after x msec
ACPI:EC: event blocked
ACPI:EC: EC stopped
Disabling non-boot CPUs
smpboot: CPU 1 is now offline
smpboot: CPU 2 is now offline
smpboot: CPU 3 is now offline

Now the output ends.
The system become unresponsive.
No chance to switch to other console or enter any command.

After reboot (without resume) no infos exists in kern.log.

Revision history for this message
vaughn (cato) wrote :

I'm seeing this with 4.13.0-32. If I boot into 4.13.0-16, which is the version I was using previously, then hibernate works fine.

Revision history for this message
Marc Dziadek (mdziadek) wrote :

I switched back to 4.13.0-21-generic and hibernation works.

Revision history for this message
Marc Dziadek (mdziadek) wrote :

Problem still exists with Kernel 4.13.0-36.

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