Keyboard and mouse stop working randomly
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
gdm3 (Ubuntu) |
Fix Released
|
Undecided
|
Unassigned | ||
gnome-shell (Ubuntu) |
Fix Released
|
Undecided
|
abhisheks |
Bug Description
Lenovo Yogo 300 has a keyboard, touch pad and touch screen. Keyboard and mouse stop working, I am unable to see any pattern to the problem. This affects both Wayland and Xorg sessions, log-in and lock screen and desktop environment. Originally mistaken for a full system freeze, but touch-screen works fine. Putting computer into standby and resuming resolves the issue, but sometimes happens within seconds of resuming, sometimes it works for ages without a problem.
Filed against gdm3 due to these events found in the log, but this may be unrelated:
Jan 20 23:20:51 phill-Lenovo-
Jan 20 23:20:51 phill-Lenovo-
Problem started immediately after installing 17.10.1, 17.04 had been used flawlessly since it's release on this hardware. Note that "gnome-session" is installed which I normally use, but as the problem occurs on the lock and login screens I guess it's nothing to do with that.
ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: gdm3 3.26.1-3ubuntu3
ProcVersionSign
Uname: Linux 4.13.0-25-generic x86_64
ApportVersion: 2.20.7-0ubuntu3.7
Architecture: amd64
CurrentDesktop: GNOME
Date: Sat Jan 20 23:31:03 2018
InstallationDate: Installed on 2018-01-18 (2 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20180105.1)
SourcePackage: gdm3
UpgradeStatus: No upgrade log present (probably fresh install)
Changed in gnome-shell (Ubuntu): | |
assignee: | nobody → abhisheks (abhisheks) |
status: | Expired → Fix Released |
Changed in gdm3 (Ubuntu): | |
status: | Expired → Fix Released |
I've seen this kind of bug occur on other laptops, and in those cases it was a hardware fault (the ribbon cables for the keyboard and touchpad randomly lose contact).
For the moment let's assume your case is still a software problem. So can you please try: /www.ubuntu. com/download/ desktop cdimages. ubuntu. com/daily- live/current/ ubuntu. com/~kernel- ppa/mainline/ ?C=N;O= D
1. Booting 16.04 and use it for a while. Does the problem occur there? https:/
2. Booting 18.04 and use it for a while. Does the problem occur there? http://
3. Does installing older or newer kernel versions fix the issue? kernel.