Laptop Wake-up bug from Current Ubuntu 18.04 Kernel

[Wei Tsui]

The laptop is thinkpad, and when I use testing version of Ubuntu 18.04, close the lip, and then unable to wake up the linux session again. The screen is fully black.

I found it not a bug from any desktop session managers because all desktop environments (openbox/mate) will encounter this issue without exception.

Once I accidentally close the laptop lip, I have no way to wake it up (e.g. press power button, ..) but to request for a FORCE-shutdown.

I just confirmed that this bug is from kernel 4.13, and replacing it into 4.4 from Ubuntu 16.04 will get fixed.

=====================================================================

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: linux-image-generic 4.13.0.17.18
ProcVersionSignature: Ubuntu 4.13.0-17.20-generic 4.13.8
Uname: Linux 4.13.0-17-generic x86_64
AlsaVersion: Advanced Linux Sound Architecture Driver Version k4.13.0-17-generic.
AplayDevices: Error: [Errno 2] No such file or directory: 'aplay': 'aplay'
ApportVersion: 2.20.8-0ubuntu6
Architecture: amd64
ArecordDevices: Error: [Errno 2] No such file or directory: 'arecord': 'arecord'
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: admin 817 F.... pulseaudio
 /dev/snd/pcmC0D0c: admin 817 F...m pulseaudio
 /dev/snd/pcmC0D0p: admin 817 F...m pulseaudio
 /dev/snd/controlC0: admin 817 F.... pulseaudio
Card0.Amixer.info: Error: [Errno 2] No such file or directory: 'amixer': 'amixer'
Card0.Amixer.values: Error: [Errno 2] No such file or directory: 'amixer': 'amixer'
Card1.Amixer.info: Error: [Errno 2] No such file or directory: 'amixer': 'amixer'
Card1.Amixer.values: Error: [Errno 2] No such file or directory: 'amixer': 'amixer'
CurrentDesktop: MATE
Date: Sun Jan 7 20:08:29 2018
IwConfig: Error: [Errno 2] No such file or directory: 'iwconfig': 'iwconfig'
Lspci: Error: [Errno 2] No such file or directory: 'lspci': 'lspci'
Lsusb: Error: [Errno 2] No such file or directory: 'lsusb': 'lsusb'
MachineType: Dell Inc. Latitude E6410
PciMultimedia:

ProcFB: 0 nouveaufb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-17-generic root=UUID=7b8582e8-53d0-403a-867c-dbf27fdd5877 ro quiet swapaccount=1
RelatedPackageVersions:
 linux-restricted-modules-4.13.0-17-generic N/A
 linux-backports-modules-4.13.0-17-generic N/A
 linux-firmware 1.170
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
WifiSyslog:

dmi.bios.date: 05/28/2010
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A03
dmi.board.name: 0K2MDD
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA03:bd05/28/2010:svnDellInc.:pnLatitudeE6410:pvr0001:rvnDellInc.:rn0K2MDD:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: Latitude E6410
dmi.product.version: 0001
dmi.sys.vendor: Dell Inc.

[Ubuntu Kernel Bot (ubuntu-kernel-bot)]

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1741735

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

[Wei Tsui (ghostplant)]

No Error reported from apport even closing the lip and reboot so I have to manually post some infomation of this bug.

$ lsusb
Bus 002 Device 004: ID 0a5c:5800 Broadcom Corp. BCM5880 Secure Applications Processor
Bus 002 Device 003: ID 04ca:0061 Lite-On Technology Corp.
Bus 002 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 003: ID 05ca:1814 Ricoh Co., Ltd HD Webcam
Bus 001 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

$ lspci
00:00.0 Host bridge: Intel Corporation Core Processor DRAM Controller (rev 02)
00:01.0 PCI bridge: Intel Corporation Core Processor PCI Express x16 Root Port (rev 02)
00:19.0 Ethernet controller: Intel Corporation 82577LM Gigabit Network Connection (rev 05)
00:1a.0 USB controller: Intel Corporation 5 Series/3400 Series Chipset USB2 Enhanced Host Controller (rev 05)
00:1b.0 Audio device: Intel Corporation 5 Series/3400 Series Chipset High Definition Audio (rev 05)
00:1c.0 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 1 (rev 05)
00:1c.1 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 2 (rev 05)
00:1c.2 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 3 (rev 05)
00:1c.3 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 4 (rev 05)
00:1d.0 USB controller: Intel Corporation 5 Series/3400 Series Chipset USB2 Enhanced Host Controller (rev 05)
00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev a5)
00:1f.0 ISA bridge: Intel Corporation QM57 Chipset LPC Interface Controller (rev 05)
00:1f.2 RAID bus controller: Intel Corporation 82801 Mobile SATA Controller [RAID mode] (rev 05)
00:1f.3 SMBus: Intel Corporation 5 Series/3400 Series Chipset SMBus Controller (rev 05)
00:1f.6 Signal processing controller: Intel Corporation 5 Series/3400 Series Chipset Thermal Subsystem (rev 05)
01:00.0 VGA compatible controller: NVIDIA Corporation GT218M [NVS 3100M] (rev a2)
01:00.1 Audio device: NVIDIA Corporation High Definition Audio Controller (rev a1)
03:00.0 Network controller: Broadcom Corporation BCM43224 802.11a/b/g/n (rev 01)
04:00.0 SD Host controller: Ricoh Co Ltd MMC/SD Host Controller (rev 03)
04:00.4 FireWire (IEEE 1394): Ricoh Co Ltd R5C832 PCIe IEEE 1394 Controller (rev 03)
3f:00.0 Host bridge: Intel Corporation Core Processor QuickPath Architecture Generic Non-core Registers (rev 02)
3f:00.1 Host bridge: Intel Corporation Core Processor QuickPath Architecture System Address Decoder (rev 02)
3f:02.0 Host bridge: Intel Corporation Core Processor QPI Link 0 (rev 02)
3f:02.1 Host bridge: Intel Corporation 1st Generation Core i3/5/7 Processor QPI Physical 0 (rev 02)
3f:02.2 Host bridge: Intel Corporation 1st Generation Core i3/5/7 Processor Reserved (rev 02)
3f:02.3 Host bridge: Intel Corporation 1st Generation Core i3/5/7 Processor Reserved (rev 02)

[Ubuntu Kernel Bot (ubuntu-kernel-bot)]

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1741735

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

[Wei Tsui (ghostplant)]

I just confirm this bug is from ubuntu kernel 4.13 since I force install xenial kernel 4.4 on Ubuntu 18.04 and everything is fixed. So I think there is some problem from nouveau driver.

[Po-Hsu Lin (cypressyew)]

Hello,
can you try to install the proprietary nvidia driver to see if it helps?

You will find the driver package name in:
sudo ubuntu-driver list

Or install it with:
sudo ubuntu-driver autoinstall

Thanks

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]