Software App crashed while in the background - was installing MATE Desktop via terminal

Bug #1741119 reported by Bogdan S
20
This bug affects 3 people
Affects Status Importance Assigned to Milestone
gnome-software (Ubuntu)
Confirmed
High
Robert Ancell
Bionic
Confirmed
High
Robert Ancell

Bug Description

Software App crashed while in the background - was installing MATE Desktop via terminal

ProblemType: Crash
DistroRelease: Ubuntu 18.04
Package: gnome-software 3.26.3-2ubuntu1
ProcVersionSignature: Ubuntu 4.13.0-17.20-generic 4.13.8
Uname: Linux 4.13.0-17-generic x86_64
NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
ApportVersion: 2.20.8-0ubuntu6
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Wed Jan 3 22:48:45 2018
ExecutablePath: /usr/bin/gnome-software
InstallationDate: Installed on 2018-01-02 (0 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Alpha amd64 (20171209)
InstalledPlugins:
 gnome-software-plugin-flatpak N/A
 gnome-software-plugin-limba N/A
 gnome-software-plugin-snap 3.26.3-2ubuntu1
ProcCmdline: /usr/bin/gnome-software --gapplication-service
Signal: 5
SourcePackage: gnome-software
StacktraceTop:
 ?? () from /lib/x86_64-linux-gnu/libglib-2.0.so.0
 g_main_context_new () from /lib/x86_64-linux-gnu/libglib-2.0.so.0
 ?? () from /usr/lib/x86_64-linux-gnu/libsnapd-glib.so.1
 snapd_client_find_section_sync () from /usr/lib/x86_64-linux-gnu/libsnapd-glib.so.1
 ?? () from /usr/lib/x86_64-linux-gnu/gs-plugins-11/libgs_plugin_snap.so
Title: gnome-software crashed with signal 5 in g_main_context_new()
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo

Revision history for this message
Bogdan S (bogdanstefan) wrote :
Revision history for this message
Apport retracing service (apport) wrote :

StacktraceTop:
 g_wakeup_new () at ../../../../glib/gwakeup.c:161
 g_main_context_new () at ../../../../glib/gmain.c:658
 start_sync (data=<optimized out>, data=<optimized out>) at snapd-client-sync.c:24
 snapd_client_find_section_sync (client=client@entry=0x55e227c88690, flags=flags@entry=SNAPD_FIND_FLAGS_NONE, section=section@entry=0x7f8a921294f6 "featured", query=query@entry=0x0, suggested_currency=suggested_currency@entry=0x0, cancellable=cancellable@entry=0x7f8a9c00e420, error=0x7f8a857f99b8) at snapd-client-sync.c:584
 find_snaps (plugin=plugin@entry=0x55e22643ba00, flags=flags@entry=SNAPD_FIND_FLAGS_NONE, section=section@entry=0x7f8a921294f6 "featured", query=query@entry=0x0, cancellable=cancellable@entry=0x7f8a9c00e420, error=error@entry=0x7f8a857f99b8) at ../plugins/snap/gs-plugin-snap.c:289

Revision history for this message
Apport retracing service (apport) wrote : Stacktrace.txt
Revision history for this message
Apport retracing service (apport) wrote : StacktraceSource.txt
Revision history for this message
Apport retracing service (apport) wrote : ThreadStacktrace.txt
Changed in gnome-software (Ubuntu):
importance: Undecided → Medium
tags: removed: need-amd64-retrace
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in gnome-software (Ubuntu):
status: New → Confirmed
information type: Private → Public
Changed in gnome-software (Ubuntu):
importance: Medium → High
tags: added: bugpattern-needed
tags: added: rls-bb-incoming
Revision history for this message
Will Cooke (willcooke) wrote :

This could be fixed by: https://launchpad.net/bugs/1760795

Revision history for this message
Sebastien Bacher (seb128) wrote :

could be a consequence from bug #1760795

Will Cooke (willcooke)
Changed in gnome-software (Ubuntu Bionic):
assignee: nobody → Robert Ancell (robert-ancell)
tags: removed: rls-bb-incoming
Revision history for this message
Jean-Baptiste Lallement (jibel) wrote :

I just reported bug 1762661 which is clearly caused by bug 1760795 and it's a duplicate of this report.

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