Web fonts take a considerable amount of time to load [over a high-speed connection]

Bug #1740508 reported by Jeb E.
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Mozilla Firefox
Expired
High
firefox (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Even over a high-speed connection, web fonts seem to take far too long to download for websites in which the default font is not installed on the drive of my system.

Example site with issue on my system: 'https://www.kraken.com/'
Basic font family information, extracted from CSS: 'font-family:sans-serif'

ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: firefox 57.0.1+build2-0ubuntu0.17.10.1
ProcVersionSignature: Ubuntu 4.13.0-21.24-lowlatency 4.13.13
Uname: Linux 4.13.0-21-lowlatency x86_64
AddonCompatCheckDisabled: False
ApportVersion: 2.20.7-0ubuntu3.6
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: jeb 1236 F.... pulseaudio
BuildID: 20171129230227
Channel: Unavailable
CurrentDesktop: ubuntu:GNOME
Date: Fri Dec 29 09:23:41 2017
Extensions: extensions.sqlite corrupt or missing
ForcedLayersAccel: False
IfupdownConfig:
 # interfaces(5) file used by ifup(8) and ifdown(8)
 auto lo
 iface lo inet loopback
IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
IpRoute:
 default via 192.168.86.1 dev wlp1s0 proto static metric 600
 169.254.0.0/16 dev wlp1s0 scope link metric 1000
 192.168.86.0/24 dev wlp1s0 proto kernel scope link src 192.168.86.30 metric 600
Locales: extensions.sqlite corrupt or missing
MostRecentCrashID: bp-1c664c74-b6f2-471a-9aa4-e303d1171129
PrefSources: prefs.js
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
Profiles: Profile0 (Default) - LastVersion=57.0.1/20171129230227 (In use)
RunningIncompatibleAddons: False
SourcePackage: firefox
SubmittedCrashIDs: bp-1c664c74-b6f2-471a-9aa4-e303d1171129
Themes: extensions.sqlite corrupt or missing
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/14/2017
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.14.0
dmi.board.name: 01DC01
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.14.0:bd09/14/2017:svnDellInc.:pnInspiron13-5368:pvr:rvnDellInc.:rn01DC01:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.family: Inspiron
dmi.product.name: Inspiron 13-5368
dmi.sys.vendor: Dell Inc.

Revision history for this message
Jeb E. (jebeld17) wrote :
Revision history for this message
Jeb E. (jebeld17) wrote :
Revision history for this message
Jeb E. (jebeld17) wrote :

(edit) #2: Short URL: https://goo.gl/GhNUyW
(Also seen under the 'Attachments' list)

Changed in firefox (Ubuntu):
status: New → Confirmed
Changed in firefox:
importance: Unknown → High
status: Unknown → New
Changed in firefox:
status: New → Expired
Revision history for this message
Paul White (paulw2u) wrote :

Ubuntu 17.10 (artful) reached end-of-life on July 19, 2018.
Upstream report was closed "RESOLVED INCOMPLETE" on 2018-01-18 due to lack information.

@Jeb E, do you still see an issue with the currently supported versions of Ubuntu and Firefox?

Changed in firefox (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Paul White (paulw2u) wrote :

Bug won't expire due to bug watch.
Closing for same reason as upstream bug was closed - no response from reporter.

@Jeb E, if you experience this issue again please reply both here and upstream.

Changed in firefox (Ubuntu):
status: Incomplete → Invalid
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