Kernel has troule recognizing Corsair Harpoon RGB mouse
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Confirmed
|
Medium
|
Unassigned |
Bug Description
I recently started using a Corsair Harpoon RGB mouse and the kernel is having trouble recognizing it. About half of the time when I boot, I see messages like this:
[ 7.132078] usb 1-14: unable to read config index 0 descriptor/all
[ 7.132081] usb 1-14: can't read configurations, error -110
Occasionally they repeat after a few seconds. The mouse will not function until I unplug the mouse and plug it back in. So far, one unplug and plug has fixed it every time. I am running Xubuntu 17.10 on 4.13.0-
ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: linux-image-
ProcVersionSign
Uname: Linux 4.13.0-21-generic x86_64
ApportVersion: 2.20.7-0ubuntu3.6
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
/dev/snd/
/dev/snd/
CurrentDesktop: XFCE
Date: Thu Dec 28 14:13:19 2017
InstallationDate: Installed on 2017-12-20 (8 days ago)
InstallationMedia: Xubuntu 17.10 "Artful Aardvark" - Release amd64 (20171017.1)
IwConfig:
enp0s31f6 no wireless extensions.
lo no wireless extensions.
MachineType: MSI MS-7A59
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=
RelatedPackageV
linux-
linux-
linux-firmware 1.169.1
RfKill:
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/20/2017
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1.80
dmi.board.
dmi.board.name: Z270 SLI (MS-7A59)
dmi.board.vendor: MSI
dmi.board.version: 1.0
dmi.chassis.
dmi.chassis.type: 3
dmi.chassis.vendor: MSI
dmi.chassis.
dmi.modalias: dmi:bvnAmerican
dmi.product.family: Default string
dmi.product.name: MS-7A59
dmi.product.
dmi.sys.vendor: MSI
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