Touchpad not working and locking CPU
Bug #1738263 reported by
Zibri Soft
This bug affects 3 people
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Fix Released
|
Medium
|
Unassigned |
Bug Description
Notebook: ASUS GL703VD
Touchpad: probably ELAN clickpad
it seems to be connected to i2c bus
the modules loaded are elan_i2c and multitouch_hid
the multitouch hid module take almost 100% of cpu and the mouse cursor moves badly (loosing it for a second or 2 then resuming) also feature clicks and doubleclicks and sensitivity problems.
doing rmmod hid-multitouch.ko (or rmmod multitouch_hid) and blacklisting the module solves the cpu problem but obviously the touchoad is dead.
SEVERITY VERY HIGH
It probably affects many other ASUS models.
(the touchpad works perfectly in windows 10 by the way)
Changed in linux (Ubuntu): | |
importance: | Undecided → Medium |
status: | Confirmed → Incomplete |
status: | Incomplete → Triaged |
tags: | added: cscc |
Changed in linux (Ubuntu): | |
status: | Triaged → Fix Released |
To post a comment you must log in.
This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1738263
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the Ubuntu Kernel Team.