Ubuntu
xserver-xorg-video-intel package

[drm] GPU HANG: ecode 9:0:0x84dfbffc, in Xwayland [2102], reason: Hang on rcs0, action: reset

Bug #1738050 reported by themusicgod1 on 2017-12-13

This bug report is a duplicate of: Bug #1723680: GPU Hang in Xorg rcs0 drm/i915. Edit Remove

Affects		Status	Importance	Assigned to	Milestone
	xserver-xorg-video-intel (Ubuntu)	New	Undecided	Unassigned

Bug Description

Gnome/Weyland locked up while I was using my web browser(pale moon Version: 27.3.0 (64-bit)). I tried to Alt-Ctrl-F1 / Alt-Ctrl-F2 but was just presented with a new login after what seemed like a few minutes of the system being unresponsive. /sys/class/drm/card0/error was an empty file when I went to check it.

Very similar to #1728474 ( https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1728474 ) and #1730184 ( https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1730184 )
, but unlike those it provided the following in syslog/kern.log:

ubuntu: 17.10 artful
xserver-xorg-video-intel: 2.99.917+git20170309-0ubuntu1
gnome-shell: 3.26.2-0ubuntu0.1
xwayland: 2:1.19.5-0ubuntu2

syslog

Dec 13 12:18:05 eva kernel: [393803.048295] [drm] GPU HANG: ecode 9:0:0x84dfbffc, in Xwayland [2102], reason: Hang on rcs0, action: reset
Dec 13 12:18:05 eva kernel: [393803.048297] [drm] GPU hangs can indicate a bug anywhere in the entire gfx stack, including userspace.
Dec 13 12:18:05 eva kernel: [393803.048299] [drm] Please file a _new_ bug report on bugs.freedesktop.org against DRI -> DRM/Intel
Dec 13 12:18:05 eva kernel: [393803.048300] [drm] drm/i915 developers can then reassign to the right component if it's not a kernel issue.
Dec 13 12:18:05 eva kernel: [393803.048301] [drm] The gpu crash dump is required to analyze gpu hangs, so please always attach it.
Dec 13 12:18:05 eva kernel: [393803.048303] [drm] GPU crash dump saved to /sys/class/drm/card0/error
Dec 13 12:18:05 eva kernel: [393803.048372] drm/i915: Resetting chip after gpu hang
Dec 13 12:18:05 eva kernel: [393803.048568] [drm] RC6 on
Dec 13 12:18:08 eva kernel: [393806.116135] asynchronous wait on fence i915:gnome-shell[2071]/1:d8ce9 timed out
Dec 13 12:18:12 eva kernel: [393811.044302] drm/i915: Resetting chip after gpu hang
Dec 13 12:18:12 eva kernel: [393811.044433] [drm] RC6 on
Dec 13 12:18:21 eva kernel: [393819.176496] drm/i915: Resetting chip after gpu hang
Dec 13 12:18:21 eva kernel: [393819.176881] [drm] RC6 on
Dec 13 12:18:28 eva kernel: [393827.044627] drm/i915: Resetting chip after gpu hang
Dec 13 12:18:29 eva kernel: [393827.044867] [drm] RC6 on
Dec 13 12:18:37 eva kernel: [393835.048780] drm/i915: Resetting chip after gpu hang
Dec 13 12:18:37 eva kernel: [393835.050029] [drm] RC6 on
Dec 13 12:18:37 eva org.gnome.Shell.desktop[2071]: intel_do_flush_locked failed: Input/output error
Dec 13 12:18:37 eva gnome-shell[2071]: Connection to xwayland lost
Dec 13 12:18:37 eva kernel: [393835.251940] do_trap: 32 callbacks suppressed
Dec 13 12:18:37 eva kernel: [393835.251944] traps: gnome-shell[2071] trap int3 ip:7f30322a6961 sp:7ffece458ea0 error:0 in libglib-2.0.so.0.5400.1[7f3032256000+111000]
Dec 13 12:18:37 eva org.a11y.atspi.Registry[2115]: XIO: fatal IO error 11 (Resource temporarily unavailable) on X server ":0"
Dec 13 12:18:37 eva org.a11y.atspi.Registry[2115]: after 264385 requests (264385 known processed) with 0 events remaining.

kern.log

Dec 13 12:18:05 eva kernel: [393803.048295] [drm] GPU HANG: ecode 9:0:0x84dfbffc, in Xwayland [2102], reason: Hang on rcs0, action: reset
Dec 13 12:18:05 eva kernel: [393803.048297] [drm] GPU hangs can indicate a bug anywhere in the entire gfx stack, including userspace.
Dec 13 12:18:05 eva kernel: [393803.048299] [drm] Please file a _new_ bug report on bugs.freedesktop.org against DRI -> DRM/Intel
Dec 13 12:18:05 eva kernel: [393803.048300] [drm] drm/i915 developers can then reassign to the right component if it's not a kernel issue.
Dec 13 12:18:05 eva kernel: [393803.048301] [drm] The gpu crash dump is required to analyze gpu hangs, so please always attach it.
Dec 13 12:18:05 eva kernel: [393803.048303] [drm] GPU crash dump saved to /sys/class/drm/card0/error
Dec 13 12:18:05 eva kernel: [393803.048372] drm/i915: Resetting chip after gpu hang
Dec 13 12:18:05 eva kernel: [393803.048568] [drm] RC6 on
Dec 13 12:18:08 eva kernel: [393806.116135] asynchronous wait on fence i915:gnome-shell[2071]/1:d8ce9 timed out
Dec 13 12:18:12 eva kernel: [393811.044302] drm/i915: Resetting chip after gpu hang
Dec 13 12:18:12 eva kernel: [393811.044433] [drm] RC6 on
Dec 13 12:18:21 eva kernel: [393819.176496] drm/i915: Resetting chip after gpu hang
Dec 13 12:18:21 eva kernel: [393819.176881] [drm] RC6 on
Dec 13 12:18:28 eva kernel: [393827.044627] drm/i915: Resetting chip after gpu hang
Dec 13 12:18:29 eva kernel: [393827.044867] [drm] RC6 on
Dec 13 12:18:37 eva kernel: [393835.048780] drm/i915: Resetting chip after gpu hang
Dec 13 12:18:37 eva kernel: [393835.050029] [drm] RC6 on
Dec 13 12:18:37 eva kernel: [393835.251940] do_trap: 32 callbacks suppressed
Dec 13 12:18:37 eva kernel: [393835.251944] traps: gnome-shell[2071] trap int3 ip:7f30322a6961 sp:7ffece458ea0 error:0 in libglib-2.0.so.0.5400.1[7f3032256000+111000]
Dec 13 12:18:37 eva kernel: [393835.810878] bitcoin-msghand[2826]: segfault at 50 ip 0000557cc56cbb74 sp 00007f2c927fa9c0 error 4 in bitcoin-qt[557cc52dc000+8a3000]

ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: xserver-xorg-video-intel 2:2.99.917+git20170309-0ubuntu1
ProcVersionSignature: Ubuntu 4.13.0-17.20-generic 4.13.8
Uname: Linux 4.13.0-17-generic x86_64
.tmp.unity_support_test.0:

ApportVersion: 2.20.7-0ubuntu3.6
Architecture: amd64
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Wed Dec 13 12:24:53 2017
DistUpgraded: 2017-10-19 14:13:38,096 DEBUG Running PostInstallScript: './xorg_fix_proprietary.py'
DistroCodename: artful
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GraphicsCard:
Intel Corporation HD Graphics 630 [8086:5912] (rev 04) (prog-if 00 [VGA controller])
   Subsystem: Micro-Star International Co., Ltd. [MSI] HD Graphics 630 [1462:7994]
InstallationDate: Installed on 2017-04-18 (238 days ago)
InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
JournalErrors:
Error: command ['journalctl', '-b', '--priority=warning', '--lines=1000'] failed with exit code 1: Hint: You are currently not seeing messages from other users and the system.
       Users in the 'systemd-journal' group can see all messages. Pass -q to
       turn off this notice.
No journal files were opened due to insufficient permissions.
MachineType: MSI MS-7994
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-17-generic.efi.signed root=UUID=333c5e4f-3f61-4abf-b950-f19431c843d6 ro quiet splash vt.handoff=7
SourcePackage: xserver-xorg-video-intel
UpgradeStatus: Upgraded to artful on 2017-10-19 (54 days ago)
dmi.bios.date: 12/16/2016
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 5.80
dmi.board.asset.tag: Default string
dmi.board.name: H110M GAMING (MS-7994)
dmi.board.vendor: MSI
dmi.board.version: 1.0
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: MSI
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr5.80:bd12/16/2016:svnMSI:pnMS-7994:pvr1.0:rvnMSI:rnH110MGAMING(MS-7994):rvr1.0:cvnMSI:ct3:cvr1.0:
dmi.product.family: Default string
dmi.product.name: MS-7994
dmi.product.version: 1.0
dmi.sys.vendor: MSI
version.compiz: compiz 1:0.9.13.1+17.10.20170901-0ubuntu1
version.libdrm2: libdrm2 2.4.83-1
version.libgl1-mesa-dri: libgl1-mesa-dri 17.2.2-0ubuntu1
version.libgl1-mesa-glx: libgl1-mesa-glx 17.2.2-0ubuntu1
version.xserver-xorg-core: xserver-xorg-core 2:1.19.5-0ubuntu2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.10.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20170309-0ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2
xserver.bootTime: Wed Oct 11 20:52:15 2017
xserver.configfile: default
xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.19.3-1ubuntu1.1
xserver.video_driver: modeset

Tags:

Revision history for this message

themusicgod1 (themusicgod1) wrote on 2017-12-13:

BootLog.txt Edit (7.0 KiB, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (69.4 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (4.9 KiB, text/plain; charset="utf-8")
DpkgLog.txt Edit (76.0 KiB, text/plain; charset="utf-8")
Lspci.txt Edit (9.9 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (516 bytes, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (4.6 KiB, text/plain; charset="utf-8")
ProcCpuinfoMinimal.txt Edit (1.1 KiB, text/plain; charset="utf-8")
ProcEnviron.txt Edit (115 bytes, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (2.9 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (6.3 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (186.2 KiB, text/plain; charset="utf-8")
UnitySupportTest.txt Edit (627 bytes, text/plain; charset="utf-8")
XorgLog.txt Edit (114.5 KiB, text/plain; charset="utf-8")
XorgLogOld.txt Edit (37.4 KiB, text/plain; charset="utf-8")
Xrandr.txt Edit (682 bytes, text/plain; charset="utf-8")
xdpyinfo.txt Edit (59.1 KiB, text/plain; charset="utf-8")
xserver.devices.txt Edit (2.1 KiB, text/plain; charset="utf-8")
xserver.errors.txt Edit (344 bytes, text/plain; charset="utf-8")
xserver.outputs.txt Edit (672 bytes, text/plain; charset="utf-8")

Revision history for this message

themusicgod1 (themusicgod1) wrote on 2018-01-02:

this time it had an additional message:

Jan 2 06:55:10 eva kernel: [1421025.300859] ath: phy0: DMA failed to stop in 10 ms AR_CR=0x00000024 AR_DIAG_SW=0x42000020 DMADBG_7=0x000002c0
Jan 2 09:25:54 eva kernel: [1430069.377369] [drm:intel_fbc_work_fn [i915]] *ERROR* vblank not available for FBC on pipe A
Jan 2 14:56:04 eva kernel: [1449879.399238] [drm] GPU HANG: ecode 9:0:0x84dfbffc, in Xwayland [1347], reason: Hang on rcs0, action: reset
Jan 2 14:56:04 eva kernel: [1449879.399316] drm/i915: Resetting chip after gpu hang
Jan 2 14:56:04 eva kernel: [1449879.400080] [drm] RC6 on