Wishlist: Provide functionality to change a hold from one type to another
Bug #1738021 reported by
Michele Morgan
This bug affects 34 people
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
Evergreen |
Confirmed
|
Wishlist
|
Unassigned |
Bug Description
Use case:
A library places an order for a new dvd. Patrons place title level holds in the opac. When the dvd arrives and is cataloged, parts are assigned to the items. The patron now has a title level hold that can't be filled. The hold needs to be cancelled and readded at the part level, and the patron loses their position in the hold queue.
Evergreen should provide a way to edit or transfer the hold, allowing changing the hold from one type (Title, Volume, Part, Copy, etc.) to another type.
Changed in evergreen: | |
status: | New → Confirmed |
importance: | Undecided → Wishlist |
tags: | added: acq |
Changed in evergreen: | |
assignee: | nobody → Adam Bowling (abowling) |
tags: |
added: circ-holds removed: holds |
Changed in evergreen: | |
assignee: | Adam Bowling (abowling) → nobody |
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Commenting to add more heat. This issue keeps cropping up as we're using acquisitions and parts more and more. It's very tedious to have to cancel and replace 20-30 holds over and over for on-order items because the library couldn't guess whether their holdings would be parted or not when they ordered it.