Bluetooth profile will not change when selected to enable microphone on headset

[Steve Barcomb]

I have a bluetooth headset that supports a2dp as well as HSP/HFP profiles. The headset launches in a2dp and you can select hsp/hfp but it never changes the profile and activates the microphone

ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.13.0-19.22-generic 4.13.13
Uname: Linux 4.13.0-19-generic x86_64
NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
ApportVersion: 2.20.7-0ubuntu3.6
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: sbarcomb 2192 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Fri Dec 8 23:15:07 2017
InstallationDate: Installed on 2017-10-19 (50 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018)
PackageArchitecture: all
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_Card: Stephen s Beats Studio
Symptom_Type: None of the above
Title: [Stephen s Beats Studio, recording] Recording problem
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/26/2013
dmi.bios.vendor: Alienware
dmi.bios.version: A11
dmi.board.name: 07JNH0
dmi.board.vendor: Alienware
dmi.board.version: A02
dmi.chassis.type: 3
dmi.chassis.vendor: Alienware
dmi.chassis.version: 00
dmi.modalias: dmi:bvnAlienware:bvrA11:bd11/26/2013:svnAlienware:pnAurora-R4:pvr00:rvnAlienware:rn07JNH0:rvrA02:cvnAlienware:ct3:cvr00:
dmi.product.family: 0
dmi.product.name: Aurora-R4
dmi.product.version: 00
dmi.sys.vendor: Alienware

[varacanero (varacanero)]

I think this is a duplicate of https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1576559.

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Daniel van Vugt (vanvugt)]

Thank you for reporting this bug to Ubuntu.
Ubuntu 17.10 (artful) reached end-of-life on July 19, 2018.

See this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases

We appreciate that this bug may be old and you might not be interested in discussing it any more. But if you are then please upgrade to the latest Ubuntu version and re-test. If you then find the bug is still present in the newer Ubuntu version, please add a comment here telling us which new version it is in and change the bug status to Confirmed.