Bluetooth devices list is not shown. When bluetooth is turned on, only "searching for devices..." dialogues shows and no device is recognised.

[Maliha Binte Nur]

Release: 17.10
bluetooth:
  Installed: (none)
  Candidate: 5.46-0ubuntu3
  Version table:
     5.46-0ubuntu3 500
        500 http://bd.archive.ubuntu.com/ubuntu artful/universe amd64 Packages
        500 http://bd.archive.ubuntu.com/ubuntu artful/universe i386 Packages

When bluetooth is turned on, only "searching for devices..." dialogue shows and no device is recognised.

ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: bluetooth (not installed)
ProcVersionSignature: Ubuntu 4.13.0-17.20-generic 4.13.8
Uname: Linux 4.13.0-17-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.20.7-0ubuntu3.6
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Fri Dec 8 11:45:42 2017
InstallationDate: Installed on 2017-10-07 (61 days ago)
InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
InterestingModules: rfcomm bnep btusb bluetooth
MachineType: ASUSTeK COMPUTER INC. X555LNB
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-17-generic.efi.signed root=UUID=9e3fdf07-9929-4ebb-ba34-39a7bec3d779 ro quiet splash vt.handoff=7
SourcePackage: bluez
UpgradeStatus: Upgraded to artful on 2017-12-03 (4 days ago)
dmi.bios.date: 12/19/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: X555LNB.303
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: X555LNB
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX555LNB.303:bd12/19/2014:svnASUSTeKCOMPUTERINC.:pnX555LNB:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX555LNB:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.family: X
dmi.product.name: X555LNB
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
hciconfig:
 hci0: Type: Primary Bus: USB
  BD Address: B8:86:87:94:B4:76 ACL MTU: 1021:8 SCO MTU: 64:1
  UP RUNNING PSCAN ISCAN
  RX bytes:5659 acl:0 sco:0 events:675 errors:0
  TX bytes:9566 acl:0 sco:0 commands:594 errors:0

[Jeremy (wa113y3s)]

Linux can not distribute the firmware needed by your bluetooth device 04ca:2006, but you could install in terminal by

wget https://github.com/winterheart/broadcom-bt-firmware/blob/master/brcm/BCM43142A0-04ca-2006.hcd
sudo cp BCM43142A0-04ca-2006.hcd /lib/firmware/brcm/BCM.hcd

Reboot

[Daniel van Vugt (vanvugt)]

Maliha, please try Jeremy's comment.

Your attached log files confirm that's what is missing...

[ 11.477690] Bluetooth: hci0: BCM: chip id 70
[ 11.478715] Bluetooth: hci0: BCM: features 0x06
[ 11.494726] Bluetooth: hci0: BCM43142A
[ 11.494728] Bluetooth: hci0: BCM (001.001.011) build 0000
[ 11.585363] bluetooth hci0: Direct firmware load for brcm/BCM.hcd failed with error -2
[ 11.585367] Bluetooth: hci0: BCM: Patch brcm/BCM.hcd not found

[Launchpad Janitor (janitor)]

[Expired for bluez (Ubuntu) because there has been no activity for 60 days.]