Ubuntu freezes

Bug #1736709 reported by Eduardo Martins
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
High
Unassigned

Bug Description

after a few minutes the system freezes

ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: linux-image-4.13.0-17-generic 4.13.0-17.20
ProcVersionSignature: Ubuntu 4.13.0-17.20-generic 4.13.8
Uname: Linux 4.13.0-17-generic x86_64
ApportVersion: 2.20.7-0ubuntu3.5
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: eduardo 1402 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Wed Dec 6 11:18:10 2017
EcryptfsInUse: Yes
HibernationDevice: RESUME=UUID=05f177d8-57e6-4f22-a793-8c7e1177d734
InstallationDate: Installed on 2017-11-29 (6 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018)
MachineType: Hewlett-Packard HP EliteBook 8460p
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-17-generic root=UUID=3f45c6ca-b19f-4e2b-9165-90102026709a ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-4.13.0-17-generic N/A
 linux-backports-modules-4.13.0-17-generic N/A
 linux-firmware 1.169.1
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/22/2011
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68SCF Ver. F.22
dmi.board.name: 161C
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 97.4A
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr68SCFVer.F.22:bd12/22/2011:svnHewlett-Packard:pnHPEliteBook8460p:pvrA0001D02:rvnHewlett-Packard:rn161C:rvrKBCVersion97.4A:cvnHewlett-Packard:ct10:cvr:
dmi.product.family: 103C_5336AN
dmi.product.name: HP EliteBook 8460p
dmi.product.version: A0001D02
dmi.sys.vendor: Hewlett-Packard

Revision history for this message
Eduardo Martins (eajmartins) wrote :
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Did this issue start happening after an update/upgrade? Was there a prior kernel version where you were not having this particular problem?

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.15 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.15-rc2

Changed in linux (Ubuntu):
importance: Undecided → High
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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