Can't login after lock screen (black screen)

Bug #1735580 reported by Enrique Strada Morales
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
unity (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

When I upgrade from ubuntu 17.04 to Ubuntu 17.10 I have had problems with lock screen and sleep mode

After locking screen and as a result the monitor going into sleep mode, I can't get the login screen anymore, the monitor stays in sleep mode forever.

In previous Ubuntu versions after pressing any key or the mouse, the login screen showed up, but not anymore. I have to restart the computer.

this is my laptop details

Laptop HP-Pavilion
Memory: 11.2 GiB
Procesor: AMD A9-9410 radeon r5, 5 compute cores 2c+3g x 2
Graphics: AMD Stoney
GNOME: 3.26.2
OS Type: 64-bit
Disk 971.3 GB

Tags: artful
Revision history for this message
Khurshid Alam (khurshid-alam) wrote :

what is your power settings? You can check from settings-> Power.

Changed in unity (Ubuntu):
status: New → Incomplete
tags: added: artful
Revision history for this message
Enrique Strada Morales (hck2600) wrote :

hi this is what I have:
Automatic suspend - off
When the power Button is pressed - Power off

Aditional in my Tweaks Gnome in Power I have this
Suspend when laptop lid is closed - off

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for unity (Ubuntu) because there has been no activity for 60 days.]

Changed in unity (Ubuntu):
status: Incomplete → Expired
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.